Jura Professional Coffee Machine Message: Empty Grounds Container / Drip Tray
The display shows Empty coffee grounds container or Empty drip tray when either one is full, and no products can be prepared. Empty both and refit them, and the machine carries on. If the message returns right away, a technician can check the detection.
Low: an operator prompt that clears when both containers are emptied.
- Code
- Empty coffee grounds container / Empty drip tray
- Maker
- Jura Professional
- Equipment
- Super-automatic coffee
- Applies to
- GIGA X8 (NAA), JURA Type 748
What does Jura Professional Empty coffee grounds container / Empty drip tray mean?
A busy coffee machine produces two kinds of waste: used grounds, which collect in a container, and liquid from rinsing and drip, which collects in the tray. The machine keeps track of both so it never brews into a container that is already full. When the grounds container is full, or the drip tray is full, it blocks preparation and shows the matching message. The manual lists the two messages together under display messages, each meaning that the container is full and that no products can be prepared, with a single action: empty the coffee grounds container and the drip tray. It is an operator prompt rather than a breakdown, and it is the most frequent message on a bar with steady volume, because the grounds container fills with every cup. After emptying, the container and tray must sit all the way in so the machine can detect them again.
Affected models and control systems
JURA GIGA X8 (NAA), JURA Type 748, the 120 V US model.
Code numbers and their meaning can change between control generations. We match the full model and control before acting on a code.
What you may notice
- Empty coffee grounds container on the display
- Empty drip tray on the display
- No coffee, milk or water product can be selected
- Message stays even after emptying
Possible causes
Likely causes — what usually sits behind Empty coffee grounds container / Empty drip tray on this control. A technician confirms which one it is before any part is replaced.
- Coffee grounds container is full
- Drip tray is full
- Tray or container pushed in only part of the way so the machine does not detect it
- Drip tray contacts wet or covered with dried coffee film
- Grounds container detection fouled by coffee oil
Safe checks before calling for service
- Pull out the drip tray and the grounds container and empty both.
- Rinse the tray, dry its underside and wipe the area where it sits.
- Push both in until they stop, and wait a few seconds for the display to update.
- Run a product to confirm the message has cleared.
- If it returns immediately after emptying, note which of the two messages it was and tell the service technician.
How a technician diagnoses Empty coffee grounds container / Empty drip tray
- Confirm which of the two messages is active and how soon it returns after emptying.
- Check that the tray and container seat fully and that the detection areas are clean and dry.
- Inspect the tray sensing contacts for moisture, corrosion or coffee film.
- Check the grounds container detection, including any counter the machine keeps for portions.
- Test the detection circuit with a meter, then verify the machine accepts a product after the repair.
- Detection contacts and wiring sit inside the housing next to powered parts.
- Cleaning behind the tray area can mean removing housing panels.
- A failed sensor has to be separated from a seating problem using a meter and the wiring diagram.
How Empty coffee grounds container / Empty drip tray differs from similar codes
The two messages are shown separately. The WE8 manual lists only the grounds container wording.
Technical reference
- Maker documentation
- Jura Professional owner support
- Edition
- No revision printed (120 V US model)
- Models / control
- GIGA X8 (NAA), JURA Type 748
- Section
- Chapter 6 Display messages (printed pp. 46-47)
- Checked
- October 2026
We use the maker's document to read the code and do not reproduce it. Always confirm the complete model and control before applying these steps.
Related Jura Professional super-automatic coffee error codes
Do I have to empty both?
The manual says to empty the coffee grounds container and the drip tray, so do both.
Why did it show again right after I emptied?
A tray or container that is not fully seated can still read as full.
Is this a malfunction?
No. It is a prompt that clears once both are emptied and refitted.
Need help with Jura Professional Empty coffee grounds container / Empty drip tray?
A technician confirms the cause on site and gives you the price in writing before any work starts.