Huebsch EDC Topload Washer Error Code E:00: Micro-wand Error
E:00 is a general error from the Micro-wand IIIe, the handheld tool that talks to a Huebsch EDC control by infrared. The manual ties it to a tool that is aimed badly at the infrared communicator. Re-aim the tool, wipe the window and try again with the washer idle.
Low: it affects only the programming or data exchange, and the washer keeps running.
What does Huebsch error code E:00 mean?
The EDC electronic control on a timer-type topload can be programmed, and can give up its data, through a Micro-wand IIIe held near an infrared communicator. For that exchange to work, the tool and the communicator must see each other clearly for the whole transfer. E:00 is the general error the exchange produces when it never starts properly. The washer itself keeps washing as usual, which tells you the problem is in the communication and not in the machine. Owners see it while programming or collecting data, not in the middle of laundry. The manual points to the aim of the Micro-wand at the infrared communicator, but the other things that can interrupt an infrared link are worth knowing too: dirt or film on the communicator window, a weak Micro-wand battery, and a problem in the control's own infrared receiver. The first job is simple: steady the tool, line it up again and try the transfer once more.
Affected models and control systems
E:00 applies to Huebsch timer-type toploads fitted with the EDC electronic control and programmed with the Micro-wand IIIe. Other controller generations, such as Quantum, use different numbers.
Code numbers and their meaning can change between control generations. We match the full model and control before acting on a code.
What you may notice
- E:00 shows during programming or data collection
- The Micro-wand transfer does not start
- The washer still runs normally
Possible causes
Listed in Huebsch's documentation
- Micro-wand aimed badly at the infrared communicator
- Dirt or film on the communicator window
- Micro-wand battery low or the tool worn
- Control's infrared receiver not responding
Other likely causes — what usually sits behind error code E:00 on this control. A technician confirms which one it is before any part is replaced.
- Direct sunlight or bright lamps washing out the infrared signal
- Tool held at too steep an angle or too far from the communicator
- Cracked or scratched communicator window scattering the signal
Safe checks before calling for service
- Re-aim the Micro-wand IIIe at the infrared communicator and try again.
- Wipe the window with a dry cloth and hold the tool still.
- Do the transfer with the washer idle, not mid-cycle.
- A code that keeps showing is worth a call to us; note the distance and angle you used.
How a technician diagnoses error code E:00
- Confirm E:00 appears only during a Micro-wand transfer.
- Check the Micro-wand battery and try the tool on another EDC washer.
- Inspect and clean the infrared communicator window.
- Repeat the transfer at different distances and angles with the washer idle.
- If another tool works and this washer still fails, test the control's infrared receiver and replace the part that failed.
- Testing the receiver means opening the control, where mains voltage is present.
- Trying the tool on another washer needs an EDC machine and a matching setup that an owner may not have.
- Reprogramming a control with the Micro-wand overwrites the washer's price and cycle data, which should be done with a record of the existing values.
How error code E:00 differs from similar codes
E:00 is a Micro-wand communication error on the EDC, and the E:D codes in the same family report different conditions.
Technical reference
- Document
- Commercial Automatic Washer (Metered and Nonmetered) Troubleshooting H002C, Part No. 39201R9, Nov 2016 (EDC p.59, MDC p.72, NetMaster p.90)
- Edition
- Part No. 39201R9, November 2016
- Models / control
- Timer-type topload with EDC electronic control (Micro-wand IIIe)
- Section
- 32. EDC Error Code Listing, printed p. 59 (PDF p. 61); 41. MDC Error Code Listing, printed p. 72 (E:dr, E:FL, EC:19); 50. NetMaster Error Code Listing, printed pp. 90-93 (PDF pp. 92-95)
- Checked
- October 2026
We use the maker's document to read the code and do not reproduce it. Always confirm the complete model and control before applying these steps.
Related Huebsch washer error codes
Does E:00 mean the washer is broken?
No. The washer keeps washing as usual, and the code only reports that the Micro-wand exchange failed.
Why does it work some days?
Aim, distance and a weak battery all change how well an infrared link works.
Can I use the washer until it is fixed?
Yes, unless you need to change its programming or collect data.
Need help with Huebsch error code E:00?
A technician confirms the cause on site and gives you the price in writing before any work starts.