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Model series · True · Reach-in refrigerators

True TS Series Reach-In Refrigerators

Current line. 14 model numbers in this series.

01Model numbers

Model numbers in this series

Find yours on the data plate. Letters after the base number usually mark the voltage, finish or door and do not change the repair.

  • TS-23-1-G-1-HC
  • TS-23-2-HC
  • TS-23-HC
  • TS-23G-2-HC
  • TS-23G-HC
  • TS-35-HC
  • TS-43-HC
  • TS-49-2-G-2-HC
  • TS-49-4-HC
  • TS-49-HC
  • TS-49G-4-HC
  • TS-49G-HC
  • TS-72-HC
  • TS-72G-HC

Repairs this series usually needs

  1. High temperature alarm after a restock
  2. Probe code on the display
  3. Door gasket wear and a door that will not seat
  4. Condensate pan overflow
  5. Frost on the evaporator coil

The TS Series is a second family of True upright reach-ins, with model numbers that begin with TS-, such as a TS-23-HC or TS-49-HC. If the plate on your cabinet shows TS and not T, this is the line. The cabinets are built for the same kitchen work as the T-Series but are sold in their own range.

We start with what the control is telling us, then look at air flow. When a TS cabinet feels warm, the condenser is often dusty or a door is not sealing. In humid kitchens, gasket wear and water in the drain pan are frequent. After that we check the defrost cycle and the probes.

Fourteen model numbers are listed for this line, and we confirm parts against the full number on your plate.

About this series

  • Upright reach-in refrigerators
  • Model numbers start with TS- and end in -HC
  • Electronic control
  • Glass-door versions carry a G in the number
FAQTrue TS Series Reach-In Refrigerators questions
How do I tell a TS from a T-Series?

Read the model on the data plate. A TS cabinet begins with TS- and a T-Series begins with T- and a number. They are separate ranges, and parts can differ.

My TS cabinet is leaking water. Where do you look?

We start at the drain pan and the drain line, then the door seal and the defrost cycle. A blocked line or a defrost that runs long causes most leaks.

Can you work on a TS cabinet that is a few years old?

Yes. Cabinets of every age are in our regular work. The quote comes in writing first, and a box beyond saving gets an honest answer.

Book a visit

Book repair for your True TS Series Reach-In Refrigerators

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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