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True · Reach-in refrigerators

True Commercial Refrigerator Repair

Our technicians repair True reach-in, sliding-door, undercounter and worktop refrigerators in Miami, Los Angeles, Houston, New York and San Diego, from current HC models to older cabinets. You get the cause explained and a written price before any work starts.

Reach-in refrigeratorsTrue
5model series listed
30error codes explained
30 daysworkmanship warranty
01What goes wrong

Common True reach-in refrigerators problems

In plain words, the way kitchen and laundry staff describe them when they call.

01

Cabinet warm after loading product

02

High temperature alarm will not clear

03

Door alarm with the door shut

04

Probe error code on the display

05

Compressor cycling on and off after an outage

True makes its refrigerators in many shapes, and we see most of them: T-Series and TS reach-ins with one to three sections, TSD sliding-door cabinets, TUC undercounters, TWT worktops, TRCB roll-in and roll-thru units, and the Spec Series STR, STA and STG. A lot of the cabinets we open are older ones whose model numbers have no -HC ending.

The electronic control reads an air probe and a coil probe. When a loaded cabinet drifts warm, it raises the high temperature alarm. In a busy kitchen the cause is most often a condenser coil caked with grease and dust, or a door that no longer seals, so those are the first two things we look at. If the alarm sounds with the door shut, we test the door switch and the gasket next.

A probe code on the display gets a measurement, not a guess: we compare the probe against the resistance chart. A compressor that short-cycles after a power loss gets its start parts and supply voltage checked. When a cabinet has lost its cold more than once, we go over repair and replacement with you honestly.

Commercial Refrigerator

Every maker we repair in this category, with general problems and care.

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02Error codes

True reach-in refrigerators codes

Look the code up before you reset anything or open a panel.

DEF / deF / dFTrue Refrigerator Display dEF / deF / dF: Defrost in ProgressLoc / PoF / PonTrue Refrigerator Display Loc / PoF / Pon: Keypad LockThi / tLoTrue Refrigerator Display thi / tLo: Recorded TemperaturesConTrue Refrigerator Error Code Con: Condenser AlarmDATrue Refrigerator Error Code dA: Door Switch AlarmDoTrue Refrigerator Error Code do: Door Open AlarmDOr / HI / LOTrue Refrigerator Error Code dOr / HI / LO: Door and Temperature AlarmsDorTrue Refrigerator Error Code dor: Door Open AlarmE0 / E1 / E2True Refrigerator Error Code E0 / E1 / E2: Carel Probe ErrorsE01 / E02 / E03 / E04True Refrigerator Error Code E01 / E02 / E03 / E04: Sensor FailureE1True Refrigerator Error Code E1: Danfoss ETC Sensor 1 DefectE1True Refrigerator Error Code E1: LAE Probe T1 FailureE13True Refrigerator Error Code E13: Danfoss ETC Communication ErrorE2True Refrigerator Error Code E2: Danfoss ETC Sensor 2 DefectE2True Refrigerator Error Code E2: LAE Probe T2 FailureE3True Refrigerator Error Code E3: LAE Probe T3 FailureE4 / E5 / E6True Refrigerator Error Code E4 / E5 / E6: Danfoss ETC Output ProblemsEAL / BAL / PALTrue Refrigerator Error Code EAL / BAL / PAL: External AlarmsEdTrue Refrigerator Error Code Ed: Defrost Ended by TimeEETrue Refrigerator Error Code EE: Dixell Memory ErrorEoC / non / SYnTrue Refrigerator Error Code EoC / non / SYn: Danfoss ERC Display ProblemsHATrue Refrigerator Error Code HA: Dixell Maximum Temperature AlarmHi / LoTrue Refrigerator Error Code hi / Lo: LAE Temperature AlarmsLATrue Refrigerator Error Code LA: Dixell Minimum Temperature AlarmLEATrue Refrigerator Error Code LEA: Danfoss ERC Refrigerant Leakage AlarmP1True Refrigerator Error Code P1: Dixell Thermostat Probe FailureP2True Refrigerator Error Code P2: Dixell Evaporator Probe FailureP3True Refrigerator Error Code P3: Dixell Auxiliary Probe FailureUHi / uLoTrue Refrigerator Error Code uHi / uLo: Danfoss ERC Voltage AlarmULiTrue Refrigerator Error Code uLi: Low Voltage Alarm
FAQTrue reach-in refrigerators questions
Do you repair both solid door and glass door True refrigerators?

Yes. Solid and glass door T-Series cabinets use the same cooling parts, so the checks are much alike. Read us the model number from the label and we plan parts before the visit.

Why does my True refrigerator alarm when the door is closed?

A door switch that sticks or a gasket that no longer seals is the first thing to suspect. We test both.

Can I keep food in a True cabinet that keeps cycling?

Check the thermometer inside. If the cabinet stays warmer than your safe holding temperature, move the food to another cooler and call us so we can look at the compressor.

Book a visit

Book True reach-in refrigerators repair

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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