Hillphoenix NRG Multi-Deck Merchandisers
Current line. 6 model numbers in this series.
Model numbers in this series
Find yours on the data plate. Letters after the base number usually mark the voltage, finish or door and do not change the repair.
- 3NDML-NRG
- 5DMLH-NRG
- 6DMLH-NRG
- 6DMLHR-NRG
- 6NDMLH-NRG
- 6MLH-NRG
Repairs this series usually needs
- Case warm or not holding temperature
- Frost on the coil and defrost trouble
- Drain and condensate overflow
- Fan problems
- Lighting and power supply trouble
The NRG cases are remote multi-deck merchandisers, such as the 3NDML-NRG, 5DMLH-NRG, 6DMLH-NRG and 6MLH-NRG. Refrigeration comes from the store system, so the case itself has coils and fans, and the compressors are elsewhere.
Calls on these cases often come down to frost on the coil, a blocked drain, a fan that is not moving air or product stacked against the air curtain. Because the system is remote, we also ask whether other cases on the same line have problems, since that points to the store system rather than the case.
We check loading and airflow, defrost and the drain, fans and lighting, and we coordinate with whoever maintains the store refrigeration when the cause lies there. Tell us whether neighboring cases are warm too.
About this series
- Remote multi-deck merchandisers
- Models 3NDML-NRG, 5DMLH-NRG, 6DMLH-NRG, 6DMLHR-NRG, 6NDMLH-NRG and 6MLH-NRG
- Refrigeration supplied by the store system
- Case controller handled separately from the case
Hillphoenix display cases codes
Other Hillphoenix display cases series
Is the problem the case or the store system?
If only one case is warm, it is likely the case. If several are, the store system may be the cause. We help you tell which.
Why does the case frost over?
Humid air, door traffic, a blocked drain or a defrost that ends too early. We check defrost and the drain, and the humidity in the store as well.
Do you replace fans and lighting?
Yes. Fans and LED lighting supplies are common repairs on these cases, and we give you a written price first before any part is ordered for the repair.
Book repair for your Hillphoenix NRG Multi-Deck Merchandisers
Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.