Victoria Arduino Black Eagle VA388 Espresso Machines
Current line. 2 model numbers in this series.
Model numbers in this series
Find yours on the data plate. Letters after the base number usually mark the voltage, finish or door and do not change the repair.
- VA388 Black Eagle
- Black Eagle Gravimetric
Repairs this series usually needs
- Alarms shown in the touchscreen menu
- Shot volume or weight drifting
- Boiler heating and fill problems from scale
- Group gasket and valve leaks
The Black Eagle VA388 is Victoria Arduino’s touchscreen espresso machine. The menus are laid out as Energy, Pour, Alarms and Technical, and it comes as a volumetric model or a gravimetric one that weighs the shot.
When something goes wrong, the Alarms menu is where we look first, and we ask owners to read us what it shows. Shots that drift in volume or weight lead us to the dose, the flow and the groups, and heating problems lead us to scale and the boiler.
The machine holds hot water and live power, so switch it off and call us when an alarm repeats. Our quote is written before parts are replaced, and a 30-day workmanship warranty covers the work.
About this series
- Multi-group espresso machine with touchscreen menus
- Menus include Energy, Pour, Alarms and Technical
- Volumetric and gravimetric versions
Other Victoria Arduino espresso machines series
Where do I see alarms on the Black Eagle?
Open the Alarms menu on the touchscreen. Note the wording and the time, and give both to us on the phone so we can line up parts for the visit.
What is the difference between volumetric and gravimetric?
Volumetric versions dose by water volume. Gravimetric versions weigh the shot. Tell us which one you have, since the parts that measure the shot are different.
Do you service Black Eagle machines in busy cafes?
Yes. We fit the visit to your opening hours, begin with the water side and then test the groups, and the price is in writing before work starts.
Book repair for your Victoria Arduino Black Eagle VA388 Espresso Machines
Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.