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Model series · Cleveland · Steamers & kettles

Cleveland SteamCraft Ultra Counter-Type Steamers

Current line. 5 model numbers in this series.

01Model numbers

Model numbers in this series

Find yours on the data plate. Letters after the base number usually mark the voltage, finish or door and do not change the repair.

  • 2.21CET8
  • 21CET8
  • 21CET16
  • 21CGA5
  • 24CGA10

Repairs this series usually needs

  1. Water level probe coated with scale
  2. Boiler overfilling or not filling
  3. Blowdown not draining
  4. Weak steam on gas models
  5. Door seal leaks

SteamCraft Ultra steamers sit on a counter or stand and make steam in their own boiler. A remote probe watches the water level, and the unit blows down automatically. Plate numbers include 21CET8, 21CET16, 21CGA5 and 24CGA10.

Probes are the first place we look when one of these will not fill or keeps filling. Mineral coating makes the probe misread the water, and a quick cleaning or replacement often settles it. Next come the blowdown valve, the drain, and the door gasket. On gas units we also check burner operation, and a gas odor sends everyone outside to phone the gas company.

A long cook time on a steamer usually points to scale or a leak, so that is where we look first.

About this series

  • Counter-type steamer with a steam boiler
  • Remote probe water level control
  • Automatic blowdown
  • Electric and gas versions such as 21CET8 and 24CGA10
FAQCleveland SteamCraft Ultra Counter-Type Steamers questions
How does the probe affect filling?

The probe tells the control how much water is in the boiler. Scale can make it read wrong, so the boiler may overfill or never fill. We clean or test it first.

Why does my steamer drain by itself?

Automatic blowdown is part of the design. Draining that never stops, or a drain that stays blocked, is a different problem and we trace it to the valve or the line.

Do you repair gas SteamCraft Ultra models?

Yes. We service both electric and gas versions. On gas units, any odor of gas means going outdoors and phoning the gas company before you call us. We then test ignition and burner operation after you book.

Book a visit

Book repair for your Cleveland SteamCraft Ultra Counter-Type Steamers

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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