Schaerer Coffee Machine Message: Fill Powder Into 2nd Container

What does Schaerer Fill choco or milk powder into 2nd container mean?

This is the refill prompt for the second powder container on the Schaerer Coffee Soul. The table in chapter 14.4 says the second powder container is empty, gives that as the cause and lists one action: fill it. Each container holds its own powder, so drinks assigned to the second container stop while it is empty, and the control asks the operator to refill it rather than dose nothing. The manual does not explain how empty is detected, how much powder is low, or what happens to drinks that use the first container. What matters in daily use is knowing which container is which: the message names the second one, so check the right container before pouring, since mixing choco and milk powder in one container would spoil both. The first container has its own message. After the refill, the message should clear. If it stays, look at the powder condition and the seat of the container.

Affected models and control systems

Schaerer Coffee Soul with the 10-inch or 12-inch display. The message is listed in the Soul operating instructions, chapter 14.4, and the manual gives no board revision or model limit for it.

Code numbers and their meaning can change between control generations. We match the full model and control before acting on a code.

What you may notice

• The display shows "Fill choco or milk powder into 2nd container (2nd powder container empty)"
• Drinks that use the second powder cannot be made
• The second powder container is empty

Possible causes

Likely causes — what usually sits behind Fill choco or milk powder into 2nd container on this control. A technician confirms which one it is before any part is replaced.

• Second powder container is empty
• Powder was poured into the wrong container, so the second one still reads empty
• Powder stuck in the outlet makes the container look empty to the dosing
• The container is not fully seated, so the machine does not see it as filled

Safe checks before calling for service

How a technician diagnoses Fill choco or milk powder into 2nd container

1. Confirm the message and the container it names.
2. Check the powder type, moisture and flow.
3. Inspect the outlet and dosing path for blockage.
4. Test the detection signal with a meter.
5. Replace a part only after it fails the test.

Technical reference

Document

SOUL Operating Instructions (Schaerer, Original en)

Maker documentation

Schaerer owner support

Edition

Version 04-2026 (Doc. No. Shown as '-')

Models / control

Schaerer Coffee Soul (10-inch and 12-inch display)

Section

14 Troubleshooting - 14.4 Faults with display messages: 14.4.1 Fault tables pp. 223-226, 14.4.2 Error pp. 227-228, instruction messages p. 229 (PDF pages equal printed pages)

Checked

October 2026

We use the maker's document to read the code and do not reproduce it. Always confirm the complete model and control before applying these steps.