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Model series · Follett · Ice machines

Follett Horizon Elite 1010 and 1410 Chewblet Ice Machines

Current line. 24 model numbers in this series.

01Model numbers

Model numbers in this series

Find yours on the data plate. Letters after the base number usually mark the voltage, finish or door and do not change the repair.

  • HCC1010A
  • HCC1010W
  • HCC1410A
  • HCC1410W
  • HMC1010A
  • HMC1010W
  • HMC1410A
  • HMC1410W
  • HCD1010R
  • HCD1010N
  • HCD1410R
  • HCD1410N
  • HMD1010R
  • HMD1010N
  • HMD1410R
  • HMD1410N
  • HCE1010A
  • HCE1010W
  • HCE1410A
  • HCE1410W
  • HME1010A
  • HME1010W
  • HME1410A
  • HME1410W

Repairs this series usually needs

  1. LO WATER light
  2. HI AMPS light and auger jams
  3. HI PRESSURE light from heat or a failed condenser fan
  4. Remote condensing unit and line set trouble
  5. Scale and water quality problems

The 1010 and 1410 machines are the larger Horizon Elite ice makers. Model numbers include HCC1010A, HMC1410W, HCD1010R, HMD1410N, HCE1010A and HME1410W. The letter near the end separates air-cooled, water-cooled and remote versions, and RIDE technology is part of the line.

They share the PC board and the light set with the 710. HI PRESSURE on a self-contained unit points to heat or condenser airflow, while on a remote system we also look at the outdoor condensing unit and the line set.

Follett sorts its parts and instructions by serial number, so we ask for the serial as well as the model before we plan parts. We start with water and drain, then the condenser and fan, and then the shuttle and PC board.

About this series

  • Self-contained and remote-condensing Chewblet ice machines
  • 1010 and 1410 pound classes
  • RIDE technology
  • Horizon Elite PC board with the same light set as the 710
FAQFollett Horizon Elite 1010 and 1410 Chewblet Ice Machines questions
Why do you ask for the serial number?

Follett parts and instructions are organized by serial range. The serial helps us match the exact version of your machine before we order anything or plan the visit.

What is a remote Horizon Elite?

Models ending in R or N use a remote condensing unit, usually outdoors. That unit has its own fan and coil, so we check it when pressure alarms appear.

Can you clean the machine too?

Yes, we can handle cleaning. If a light is on, though, we diagnose first, because cleaning alone may not clear the cause of the problem on your machine.

Book a visit

Book repair for your Follett Horizon Elite 1010 and 1410 Chewblet Ice Machines

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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