Follett Horizon Elite 1412, 1810 and 2110 Remote Ice Machines
Current line. 10 model numbers in this series.
Model numbers in this series
Find yours on the data plate. Letters after the base number usually mark the voltage, finish or door and do not change the repair.
- HCF1412R
- HCF1412K
- HC_1810R
- HC_1810N
- HC_2110R
- HC_2110N
- HM_1810R
- HM_1810N
- HM_2110R
- HM_2110N
Repairs this series usually needs
- LO WATER light
- HI AMPS light and auger jams
- HI PRESSURE light with the remote condensing unit
- Line set and outdoor unit trouble
- Scale on the evaporator
These are the higher-capacity remote Horizon Elite machines: the HCF1412R and HCF1412K, and the 1810 and 2110 families. Follett prints these model numbers with an underscore as a wildcard letter, such as HC_1810R and HM_2110N, because several versions share one listing.
Because the condensing unit is remote, a high pressure light may come from the outdoor coil, the fan or the line set instead of the room.
We check the water supply, drain and transport tube first, then the outdoor unit and the shuttle. Give us the full model and serial number from the data plate and we plan the visit from there. Tell us which light is on when you call.
About this series
- Remote-condensing Chewblet ice machines
- HCF1412R and HCF1412K
- HC_1810 and HC_2110 families, with R and N versions
- Horizon Elite PC board
Follett ice machines codes
Other Follett ice machines series
HCC1010AHCC1010WHCC1410AHCC1410WHMC1010AHMC1010WHMC1410AHMC1410W+16 more→Follett Horizon Elite 710 Chewblet Ice MachinesCurrent lineHCD710AHMD710AHCE710AHME710A→Follett Original Horizon 700, 1000, 1400 and 1650 Ice MachinesOlder lineHCC700AHCC700WHCD700AHCD700WHCD700RHCD700NHMD700RHMD700N+28 more→Follett Symphony Plus and Maestro Plus Ice MachinesCurrent and older12CI425AEP425AD414ASE414AS→What does the underscore in the model number mean?
It is the wildcard letter Follett uses, standing for a letter that differs between versions of the same machine. Your data plate has the exact letter, and we read it.
Where does the remote unit sit?
Usually outdoors or on a roof, connected to the machine by refrigerant lines. Tell us where yours is, and we plan access and the tools we need to bring.
What if the machine has stopped making ice?
Check that the water supply is open and look at the lights. Tell us which one is on, and we can often narrow the cause before we arrive.
Book repair for your Follett Horizon Elite 1412, 1810 and 2110 Remote Ice Machines
Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.