Booking today · Miami, Los Angeles, Houston, New York and San Diego · three-hour arrival windows Independent commercial equipment repair · Every maker on this site Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(844) 393-0816 Schedule a Visit
Brand · Slush & frozen drinks

Crathco Granita and Slush Machine Repair

We repair Crathco granita and slush machines, from the G and MG Series Visual machines and the I-PRO to older beverage freezers like the 3312-E and 6321L, in Miami, Los Angeles, Houston, New York and San Diego. We start with airflow and the controls.

1kind of equipment
3model series listed
2error codes explained
30 daysworkmanship warranty
01What goes wrong

Common Crathco problems we fix

In plain words, the way kitchen and laundry staff describe them when they call.

01

Filtr alarm on the display

02

Err over-temperature alarm

03

Compressor waits before it starts

04

Product too soft or too hard

05

Defrost timer problem

06

Low refrigerant on older freezers

Crathco Models We Repair

The Crathco machines we see in convenience stores, snack bars and restaurants are granita and slush machines with two or three bowls. The G and MG Series Visual models, such as the G23-2B, G235-2B and G236-2B and the MG versions, differ in their controls. The G has an electronic touchpad with LEDs. The MG has traditional rocker switches and a defrost timer. The I-PRO comes in 2.9-gallon double and triple models, with manual or electronic control, on 115 volts. We also repair the older beverage freezers 3312-E, 3511, 3341 and 6321L.

On a G Series, Filtr is a filter cleaning alarm that tells you the machine is running hot because too little air gets in. Err is a system over-temperature alarm, a safety that protects the compressor. Both come from poor airflow most of the time. A machine placed near a heat source or up against a wall restricts the air and triggers these alarms, so we look at where it stands and at the condenser filter.

Controls and Older Freezers

On an MG Series, the compressor waits four minutes before it starts after you switch to freeze, and many owners mistake that wait for a breakdown. A drink that is too soft or too hard sends us to the defrost timer and the settings. On the 6321L, a low refrigerant charge means we check for a leak before we add anything.

Hot kitchens, such as those in Miami and Houston, put heavy demand on the compressor. We tell you plainly when an older freezer is not worth the repair cost, give you a written price first, and stand behind our work with a 30-day warranty.

→Error codes

Crathco codes and alarms

What the display or the blinking light means, what is safe to check, and when to stop and call us.

FAQCrathco questions
What does Filtr mean on my Crathco G Series?

It is a filter cleaning alarm. The unit is running hot because too little air is getting in. Clean the filter and give the machine room. If it returns, call us.

Why does my MG machine take time to start cooling?

The MG has a four-minute compressor delay after you switch to freeze. That is normal. If the compressor never starts after the wait, we test the controls.

Do you repair the older Crathco beverage freezers?

Yes. We service the 3312-E, 3511, 3341 and 6321L as well as the G, MG and I-PRO machines. We tell you plainly when a repair is not worth it.

Book a visit

Book Crathco repair in Miami, Los Angeles, Houston, New York and San Diego

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

☎ Call our office ▤ Schedule a Visit