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Error code · Henny Penny · Fryers

Henny Penny OFG-391 Fryer Error Code E-6A: Probe Open

E-6A means the temperature probe is open. Turn the switch off, then on. If E-6 still shows, have the temperature probe checked.

Medium · inspection needed

High: the controller cannot read the oil temperature, so the fryer stops heating.

Code
E-6A
Maker
Henny Penny
Equipment
Fryers
Applies to
Open fryer OFG-391 (High Volume)

What does Henny Penny error code E-6A mean?

A fryer controller reads the oil temperature through a probe, a sensor whose resistance changes with heat. If the circuit is open, the controller reads a value no oil could produce and cannot tell how hot the oil is. On the Henny Penny OFG-391 open gas fryer the controller then shows E-6A, a temperature probe open alarm. Without a temperature reading, the controller cannot safely control the burner. The manual's action is short: turn the switch off, then on, and if E-6 still shows, have the temperature probe checked. A single off and on clears a one-time upset from noise or a brief power dip. If E-6A returns, the probe or its wiring is open. The A in the code separates the open condition from the shorted one, which the manual lists as E-6B. Fry cooks usually see the fryer stop heating, with the oil slowly cooling in the vat. Because the cause may be a loose connector as easily as a failed probe, a technician measures before replacing anything.

Affected models and control systems

Henny Penny OFG-391 open gas fryer. The manual copy we used is a text viewer copy of the Henny Penny manual. E-6A is the open-circuit form of the E-6 probe alarm.

Code numbers and their meaning can change between control generations. We match the full model and control before acting on a code.

What you may notice

  • E-6A on the controller
  • Fryer does not heat
  • Oil temperature not displayed
  • Burner shuts off

Possible causes

Listed in Henny Penny's documentation

  • Temperature probe open

Other likely causes — what usually sits behind error code E-6A on this control. A technician confirms which one it is before any part is replaced.

  • Probe connector loose behind the controller or at the fryer
  • Probe wire broken where it bends
  • Oil or moisture damage to the probe end

Safe checks before calling for service

✓ What an operator can do
  1. Turn the switch off, wait a moment and turn it on.
  2. Check that the fryer is cool before touching anything near the probe.
  3. If E-6 still shows, do not keep trying to heat the fryer.
  4. Note E-6A and call us for a temperature probe check.

How a technician diagnoses error code E-6A

  1. Read the code and confirm E-6A, not E-6B.
  2. Turn the switch off and on.
  3. Check the probe connection.
  4. Measure probe resistance against the manual's values.
  5. Replace the probe if it is open.
! Leave this to a technician
  • The probe sits in hot oil, so work on it needs a cooled fryer and proper handling.
  • Wiring checks involve gas-fryer controls and line voltage.
  • Testing needs the correct resistance values.

How error code E-6A differs from similar codes

E-6A is the open probe alarm; E-6B is the shorted probe alarm.

Technical reference

Maker documentation
Henny Penny owner support
Edition
Not printed on the pages opened
Models / control
Open fryer OFG-391 (High Volume)
Section
Error Codes, printed p.1-10 (page 305)
Checked
October 2026

We use the maker's document to read the code and do not reproduce it. Always confirm the complete model and control before applying these steps.

E-6AQuestions about Henny Penny error code E-6A
Will turning it off and on fix it?

It may clear a brief upset. If E-6 still shows, the probe needs checking.

What is the difference between E-6A and E-6B?

E-6A is an open probe; E-6B is a shorted probe.

Can I keep frying?

No. The controller cannot read the oil temperature.

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Need help with Henny Penny error code E-6A?

A technician confirms the cause on site and gives you the price in writing before any work starts.

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