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Brand · Super-automatic coffee

Schaerer Automatic Coffee Machine Repair

We repair Schaerer super-automatic coffee machines, from the current Coffee Art Plus Touch and Coffee Soul to the older Coffee Art, Coffee Club, Solido and Prime, in Miami, Los Angeles, Houston, New York and San Diego. We start with the message on the display.

1kind of equipment
3model series listed
46error codes explained
30 daysworkmanship warranty
01What goes wrong

Common Schaerer problems we fix

In plain words, the way kitchen and laundry staff describe them when they call.

01

Grinder blocked or no beans message

02

Water flow error

03

Heater timeout message

04

Grounds container full or missing

05

Over current brew motor

06

Milk empty or contamination warning

Schaerer Models We Repair

Schaerer machines are super-automatic coffee machines that we repair in offices, hotels, restaurants and shops. The Coffee Art Plus Touch has twin grinders and a touch display. The Coffee Soul line includes the Soul, Soul C and Soul C 2step. Older Coffee Art, Coffee Club, Solido and Coffee Prime machines still work in many places, and we repair them too.

These machines name the problem on the display, so we start there. Grinder left or right no beans means a hopper is empty, but Grinder blocked means a bean or a small stone has jammed the grinder and drinks from that grinder are not made. If a grinder is overloaded, the machine retries the grinding and then stops. A Water flow error covers a closed water tap, low pump pressure, or a brewer or grind problem. Over current brew motor means the brewing unit is drawing too much current or is jammed.

Heaters, Sensors and Grounds

Timeout messages for the coffee, hot water or steam heater appear when the set temperature is not reached within about four to five minutes. Then we test the heater, the relay and the sensor. Sensor defect and critical temperature messages point to the sensor or the wiring between it and the board. For a steam boiler over its limit, we check the solid state relay, the excess-temperature switch and the water supply.

The grounds container message appears when it is missing or full, and the Soul manual asks that the milk container and its cover be cleaned before each filling. We bring parts for the model on your data plate, tell you plainly when an older machine is not worth the repair, give you a written price first, and back our work with a 30-day warranty.

→Error codes

Schaerer codes and alarms

What the display or the blinking light means, what is safe to check, and when to stop and call us.

Brewing unit overcurrentSchaerer Coffee Machine Error Code Brewing Unit OvercurrentHW boiler heating time-out, steam boiler heating time-outSchaerer Coffee Machine Error: Boiler Heating Time-OutHot water boiler NTC interrupted / steam boiler NTC interruptedSchaerer Coffee Machine Error: Boiler NTC InterruptedHot water boiler NTC short-circuited / steam boiler NTC short-circuitedSchaerer Coffee Machine Error: Boiler NTC Short-CircuitedCenter grinder (standard), right grinder (variant) overloaded or blockedSchaerer Coffee Machine Error: Center or Right Grinder OverloadedSteam boiler excess temperatureSchaerer Coffee Machine Error: Steam Boiler Excess TemperatureTea hot water boiler or coffee overtemperatureSchaerer Coffee Machine Error: Tea Boiler or Coffee OvertemperatureBrewing unit closed currentSchaerer Coffee Machine Message: Brewing Unit Closed CurrentBrewing unit current faultSchaerer Coffee Machine Message: Brewing Unit Current FaultBrewing unit encoder errorSchaerer Coffee Machine Message: Brewing Unit Encoder ErrorBrewing unit time-outSchaerer Coffee Machine Message: Brewing Unit Time-OutCleaning programSchaerer Coffee Machine Message: Cleaning Program ReminderCommunication errors (various)Schaerer Coffee Machine Message: Communication Errors (Various)Crit. Coffee temp. / Crit. Hot water temp. / Crit. Steam temp.Schaerer Coffee Machine Message: Critical TemperatureEmpty waste water tank (equipment variant)Schaerer Coffee Machine Message: Empty Waste Water TankFill external drinking water tank (equipment variant)Schaerer Coffee Machine Message: Fill External Drinking Water TankFill ground coffee in manual inletSchaerer Coffee Machine Message: Fill Ground Coffee in Manual InletFill choco or milk powder into 1st container (1st powder container empty)Schaerer Coffee Machine Message: Fill Powder Into 1st ContainerFill choco or milk powder into 2nd container (2nd powder container empty)Schaerer Coffee Machine Message: Fill Powder Into 2nd ContainerFill with beans (center grinder empty)Schaerer Coffee Machine Message: Fill With Beans, Center GrinderFill with beans (right grinder empty)Schaerer Coffee Machine Message: Fill With Beans, Right GrinderFlavour Point (syrup system) 1-4 emptySchaerer Coffee Machine Message: Flavour Point 1-4 EmptyGrinder current faultSchaerer Coffee Machine Message: Grinder Current FaultGrinder left/right blockedSchaerer Coffee Machine Message: Grinder Left/Right Blocked

All 46 Schaerer super-automatic coffee codes

FAQSchaerer questions
What does Grinder blocked mean on my Schaerer?

A bean or an object, such as a small stone, is jammed in the grinder. Do not force it. We open the grinder safely, clear it and test the motor.

Why does my Schaerer show Water flow error?

The water tap may be closed, the pump pressure may be low, or the brewer or grind may be restricting flow. Check the tap, then call us and we test the pump and brewing unit.

Do you repair older Schaerer models like the Solido?

Yes. We service the Coffee Art, Coffee Club, Solido and Prime along with the current Coffee Art Plus Touch and Coffee Soul. We tell you plainly if a repair is not worth the cost.

Book a visit

Book Schaerer repair in Miami, Los Angeles, Houston, New York and San Diego

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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