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Error code · Baxter · Bakery ovens

Baxter Bakery Oven Error Code E25: Rack Lift Up Switch Not Detected

E25 on a Baxter OV520 red Rack Lift Motor Error screen means the lift motor never reached its upper limit switch and timed out. The manual says to contact a Baxter service technician.

Medium · inspection needed

High: the rack lift cannot complete its travel, and the oven stops until it is repaired.

Code
E25
Maker
Baxter
Equipment
Bakery ovens
Applies to
Baxter OV520G1, OV520G2 (gas), OV520E1, OV520E2 (electric) rotating rack ovens with Smart Touch control

What does Baxter error code E25 mean?

The OV520 has a rack lift that raises and lowers the rack, with limit switches that tell the control when the lift has reached the top or the bottom. When the control runs the lift motor upward and never sees the up switch, it stops the motor after a set time and the Smart Touch screen turns red with E25, Rack Lift Motor Error. The manual's explanation is up switch not detected, motor timed out, and the action is to contact a Baxter service technician. It lists no causes. The lift could have stalled before reaching the top, the switch could have failed to register, or the motor might have been too weak, but those are likely causes and not the manual's. The pairing is E26, which is the same message for the down switch. The display reads Red screen: Rack Lift Motor Error with E25.

Affected models and control systems

This code is listed for the Baxter OV520G1 and OV520G2 (gas) and OV520E1 and OV520E2 (electric) rotating rack ovens with Smart Touch control, in Operator Manual form 36764 Rev. D.

Code numbers and their meaning can change between control generations. We match the full model and control before acting on a code.

What you may notice

  • Red screen with Rack Lift Motor Error and E25
  • Rack lift stopping part way up or not moving
  • Lift motor running then stopping on its own

Possible causes

Likely causes — what usually sits behind error code E25 on this control. A technician confirms which one it is before any part is replaced.

  • Rack or load too heavy or snagged, stopping the lift before the top
  • Up limit switch misaligned, stuck or loose
  • Lift motor or drive worn and unable to finish the travel
  • Wiring or connector to the up switch damaged

Safe checks before calling for service

✓ What an operator can do
  1. Look at the rack and lift area to see whether anything is caught or obstructing travel.
  2. Remove an overloaded or snagged rack if it is safe to do so, with the oven switched off.
  3. Do not push the lift by hand or try to force it.
  4. Note what position the lift stopped in and whether you heard the motor running, for the service call.

How a technician diagnoses error code E25

  1. Read the screen history to see whether E25 and E26 appear together.
  2. Check the lift mechanism for binding, a worn chain or lead screw, and obstruction.
  3. Check the up limit switch alignment and operation with a meter.
  4. Check the lift motor current and its wiring.
  5. Replace the switch, motor or wiring that fails and run the lift through full travel.
! Leave this to a technician
  • The lift motor and limit switches carry live voltage.
  • A loaded rack can drop or shift suddenly if the lift is disturbed.
  • Aligning a limit switch correctly needs the oven's specifications.

Technical reference

Document
Operator Manual OV520 Rotating Rack Oven with Smart Touch Control (ML-132577 OV520G1, ML-132576 OV520G2, ML-132578 OV520E2, ML-132579 OV520E1)
Maker documentation
Baxter owner support
Edition
FORM 36764 Rev. D (September 2022)
Models / control
Baxter OV520G1, OV520G2 (gas), OV520E1, OV520E2 (electric) rotating rack ovens with Smart Touch control
Section
Troubleshooting - Error Screen Information (green/yellow/red error table), p. 26; LED Diagnostic Indicator Codes for the ignition module, p. 34
Checked
October 2026

We use the maker's document to read the code and do not reproduce it. Always confirm the complete model and control before applying these steps.

E25Questions about Baxter error code E25
Can I keep baking with E25?

The lift cannot reach its upper position, so the oven may not run normally. Contact a Baxter service technician.

How is E25 different from E26?

E25 means the up switch was not detected. E26 means the down switch was not detected.

Could a heavy rack cause E25?

It is possible, but the manual does not say so. Check for a snag or overload and call if it persists.

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