Booking today · Miami, Los Angeles, Houston, New York and San Diego · three-hour arrival windows Independent commercial equipment repair · Every maker on this site Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(844) 393-0816 Schedule a Visit
Model series · Star · Griddles

Star Ultra-Max 800 Series Manual Gas Griddles

Current line. 5 model numbers in this series.

01Model numbers

Model numbers in this series

Find yours on the data plate. Letters after the base number usually mark the voltage, finish or door and do not change the repair.

  • 824MA
  • 836MA
  • 848MA
  • 860MA
  • 872MA

Repairs this series usually needs

  1. Standing pilot goes out
  2. Burner not lighting
  3. Uneven heat across the plate
  4. Grease buildup in the trap

The Ultra-Max 800 series MA griddles are Star’s manual gas griddles. The model on the data plate has the size in front, such as 824MA or 872MA. Each uses manual valves and a standing pilot that is lit after the gas is turned on.

Burner input rises with the size: 60,000 BTUH on the 824, 90,000 on the 836, 120,000 on the 848, 150,000 on the 860 and 180,000 on the 872. The griddle is set up for natural gas or propane, and we confirm which one before any work.

The calls we see are a pilot that goes out, a burner that will not light and uneven heat across the plate. We clean pilot and burner parts, check the gas supply and look at the valves. Treat any gas odor as urgent and call the gas utility from outside.

About this series

  • Gas griddle with manual valves
  • Standing pilot lit after the gas is turned on
  • Set up for natural gas or propane
  • Burner input 60,000 BTUH on the 824MA up to 180,000 on the 872MA
FAQStar Ultra-Max 800 Series Manual Gas Griddles questions
How do I know the size of my Star griddle?

The first digits of the model number give the size, so an 836MA is a different size from an 872MA. The data plate also lists the gas type.

The pilot keeps going out. Can you fix it?

Yes. We check for a dirty pilot, a weak safety part and a draft, and a gas odor sends you outside to call the utility first.

Can a manual griddle be converted between natural gas and propane?

The griddle is set up for either gas, and we confirm which one yours is. We do not change gas settings without checking the data plate.

Book a visit

Book repair for your Star Ultra-Max 800 Series Manual Gas Griddles

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

☎ Call our office ▤ Schedule a Visit