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Brand · Griddles

Star Griddle Repair

We repair Star Ultra-Max gas and electric griddles in Miami, Los Angeles, Houston, New York and San Diego, including older units in diners and cafes. We confirm parts before the visit and write the price down before work.

1kind of equipment
4model series listed
0error codes explained
30 daysworkmanship warranty
01What goes wrong

Common Star problems we fix

In plain words, the way kitchen and laundry staff describe them when they call.

01

Standing pilot keeps going out

02

Griddle will not hold temperature

03

Uneven heat across the plate

04

One electric section stays cold

05

Grease trap overflowing

06

Gas smell near the griddle

Ultra-Max Gas and Electric Models

Star Ultra-Max griddles are common in diners and cafes. The 800 series is gas, in 24, 36, 48, 60 and 72 inch widths, and the 700 series is electric. Gas models with an MA suffix have manual valves and a standing pilot. The T and TA models use a snap-action thermostat, which has no standing pilot, and the TSA and TCHSA models have a thermostat with a safety valve, the TCHSA having a chrome plate.

What We Check First

If you smell gas near the griddle, get out of the building and call the gas utility from a safe spot outside before you call us. For other problems, on a manual-valve griddle a pilot that goes out leads us to the pilot, the gas supply and drafts. On a snap-action model, a griddle that will not hold temperature points to the thermostat and its valve. Uneven heat across the plate sends us to burners, plate level and grease buildup. Electric models carry one thermostat for every 12 inch section, so when one section stays cold we test that section’s thermostat and element.

Grease and Older Griddles

A griddle is only as dependable as its cleaning routine, and humid coastal air in Miami and Houston speeds up rust on plates and valves. We tell you plainly when an older griddle is worth another repair, and we confirm parts for your size and model before the visit. You get a written price first. Repairs carry a 30-day workmanship warranty.

FAQStar questions
What is the difference between a Star MA and TA griddle?

MA models have manual valves and a standing pilot. TA models use a snap-action thermostat with no standing pilot. We service both, and we confirm parts for your model before the visit.

Why is only part of my Star electric griddle hot?

Each 12 inch section has its own thermostat, so one cold section usually points to that section's thermostat or heating element. We test both and tell you the price first.

Can you repair my older Star griddle?

Yes. We repair Ultra-Max 700 and 800 series griddles, including older ones. If the plate or valves are past saving, we tell you before any work begins.

Book a visit

Book Star repair in Miami, Los Angeles, Houston, New York and San Diego

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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