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Error code · WMF · Super-automatic coffee

WMF Automatic Coffee Machine Error Code 9679: Right Grinder Jam

Code 9679 on a WMF 5000 S+ or a WMF 1500 F with internal storage is a second code for the same right grinder block as 9678. The machine stops using that grinder while it shows. Switch it off, unplug it and free the grinder with the hopper multitool as the manual describes, then call us if it returns.

Medium · inspection needed

Medium: the right grinder is out of use until the block is removed.

Code
9679
Maker
WMF
Equipment
Super-automatic coffee
Applies to
WMF 5000 S+, WMF 1500 F (Internal Storage)

What does WMF error code 9679 mean?

The manual lists two codes for the right grinder, 9678 and 9679, and both end in the same place: the grinder cannot turn, drinks from that side stop, and the machine ignores the grinder until the block is removed. On the display you will see 9679, and the owner's manual sends you to the same steps as for 9678. The thing that matters in practice is that a different number does not mean a different repair. A hard object in the beans, beans packed together, a grind set too fine or worn burrs and motor are the possibilities. If 9679 shows up after you have already cleared the right grinder once, it suggests the first attempt did not remove everything, or that the burrs are worn enough to catch again. Clearing the hopper and a coarser grind setting are the first things to try.

Affected models and control systems

This applies to the WMF 5000 S+ and to the WMF 1500 F with internal storage, right bean hopper side, per the WMF 5000 S+ user manual section 8.2.

Code numbers and their meaning can change between control generations. We match the full model and control before acting on a code.

What you may notice

  • 9679 on the display instead of 9678
  • Right grinder silent or stalling
  • Drinks from the right side missing
  • Code coming back after a first clearing

Possible causes

Listed in WMF's documentation

  • Stone or foreign object in the beans
  • Packed beans stuck in the right grinder
  • Grinding degree set too fine
  • Grinder motor and burr wear

Other likely causes — what usually sits behind error code 9679 on this control. A technician confirms which one it is before any part is replaced.

  • Residue of a first clearing left behind between the burrs
  • Burrs worn enough that the motor trips on every large bean
  • Bean hopper not seated fully after refitting, so the grinder inlet is misaligned

Safe checks before calling for service

✓ What an operator can do
  1. Switch it off and pull the plug.
  2. Take off the bean hopper and turn the grinder disk counterclockwise with the hopper multitool only.
  3. Clean the hopper, refit it and switch on.
  4. If it happens often, set the grinding degree one stage coarser.
  5. Tell us whether 9678 or 9679 came first if the code returns.

How a technician diagnoses error code 9679

  1. Read the code and ask whether 9678 was seen earlier.
  2. Remove the hopper and clear any beans and foreign objects.
  3. Rotate the burrs by hand with power off to check free movement.
  4. Check burr condition and the grind setting.
  5. Measure grinder motor current under load.
  6. Replace worn burrs or the motor only after the readings.
! Leave this to a technician
  • The right grinder uses sharp burrs and mains-powered motors that must be isolated for testing.
  • Motor current readings need the housing opened.
  • Burr replacement is followed by grind calibration with the machine's own data.

How error code 9679 differs from similar codes

9679 is a second code for the same right grinder block as 9678; 9619 is the left grinder.

Technical reference

Document
WMF 5000 S+ User Manual, 8.2 Error messages and malfunctions p.108-109
Edition
Series 1950 33 4186 6010, 08.2022 (copyright 2018-2022 WMF GmbH; dated 05.08.2022)
Models / control
WMF 5000 S+, WMF 1500 F (Internal Storage)
Section
8.2 Error messages and malfunctions, pp. 108-109 (error number table); errors 9678/9679/9619 grinder blocked listed on p. 110 (Errors without error message table)
Checked
October 2026

We use the maker's document to read the code and do not reproduce it. Always confirm the complete model and control before applying these steps.

9679Questions about WMF error code 9679
Is 9679 worse than 9678?

No. The manual treats them as the same block with the same steps.

What if it returns after I cleared it?

Set the grind one stage coarser. If it still returns, the burrs or motor need a technician.

Can I just restart it?

A restart does not remove a jam. The grinder needs to be freed first.

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Need help with WMF error code 9679?

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