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Brand · Walk-in coolers & freezers

Kolpak Walk-In Cooler and Freezer Repair

We repair Kolpak walk-in coolers and freezers in Miami, Los Angeles, Houston, New York and San Diego, including Polar-Pak drop-in systems, P7 and KF walk-ins and older PR, PC and PCL systems. Older systems are welcome, and the written price comes first.

1kind of equipment
5model series listed
53error codes explained
30 daysworkmanship warranty
01What goes wrong

Common Kolpak problems we fix

In plain words, the way kitchen and laundry staff describe them when they call.

01

Walk-in will not hold temperature

02

Ice on the evaporator coil

03

Defrost clock does not cycle

04

High pressure control keeps tripping

05

Controller shows an SF sensor message

06

Alarm sounds during loading

Kolpak Systems We Repair

We repair Kolpak walk-ins and their refrigeration. The current Polar-Pak drop-in systems are PC and PFE models that mount on top of the box and use R-454C refrigerant. We also work on the Polar-Pak walk-ins sold as P7 and PX7 top-mount rooms, the KF modular walk-ins in remote or self-contained form, and the older PR, PC and PCL refrigeration systems.

Alarms, Clocks and Cut-Outs

The older systems use a defrost time clock, in an air-defrost or an electric-defrost version, and the alarm set points are HAO, LAO and tAd. A box that alarms during loading may only need those set points looked at. Polar-Pak drop-in systems use an electronic temperature control, and an SF/OP or SF/SH message points to a sensor. We also check the evaporator for ice, the door gasket and closer, and the heater wire at the door frame.

Heat is the other half of the story. A condensing unit in summer heat and dust gets dirty and hot, and a high-pressure cut-out that keeps tripping often points there before it points to a part. The cut-out is a safety control and is not adjustable in the field, so we find the reason it opens.

Older Kolpak Systems

Some older Kolpak walk-ins with MAC 7 controllers are still running. We repair them and say plainly when a repair no longer makes sense. The written price comes before any work, and the repair is covered by our 30-day workmanship warranty.

→Error codes

Kolpak codes and alarms

What the display or the blinking light means, what is safe to check, and when to stop and call us.

AIR TEMP SENSORKolpak Walk-In Cooler Alarm AIR TEMP SENSOR: Return Air ProbeCOIL TEMP SENSORKolpak Walk-In Cooler Alarm COIL TEMP SENSOR: Evaporator ProbeEXCESS DEFROSTKolpak Walk-In Cooler Alarm EXCESS DEFROST: 32 Defrosts in 48 HoursHIGH AIR TEMPKolpak Walk-In Cooler Alarm HIGH AIR TEMP: Room Too WarmHIGH SUPERHEATKolpak Walk-In Cooler Alarm HIGH SUPERHEAT: Above Upper LimitLOW AIR TEMPKolpak Walk-In Cooler Alarm LOW AIR TEMP: Room Too ColdLOW SUPERHEATKolpak Walk-In Cooler Alarm LOW SUPERHEAT: Below Lower LimitPRESSURE SENSORKolpak Walk-In Cooler Alarm PRESSURE SENSOR: Suction Pressure ReadingSUCTION TEMP SENSORKolpak Walk-In Cooler Alarm SUCTION TEMP SENSOR: Open or ShortedAUX1 SENSORKolpak Walk-In Cooler Error Code AUX1 SENSOR: Main AUX1 Shorted or OpenAUX2 SENSORKolpak Walk-In Cooler Error Code AUX2 SENSOR: Main AUX2 Shorted or OpenAUX3 SENSORKolpak Walk-In Cooler Error Code AUX3 SENSOR: Main AUX3 Shorted or OpenCOMMUNICATION ERRORKolpak Walk-In Cooler Error Code COMMUNICATION ERROR: Bonded ControllersCOMP SEQ COMM ERRORKolpak Walk-In Cooler Error Code COMP SEQ COMM ERROR: Sequencer Link LostDEFR TERM ON TIMEKolpak Walk-In Cooler Error Code DEFR TERM ON TIME: Defrost Ended on TimeDISP EXTERNAL ALARM 1Kolpak Walk-In Cooler Error Code DISP EXTERNAL ALARM 1: Display AUX1 ActiveDISP EXTERNAL ALARM 2Kolpak Walk-In Cooler Error Code DISP EXTERNAL ALARM 2: Display AUX2 ActiveDISP EXTERNAL ALARM 3Kolpak Walk-In Cooler Error Code DISP EXTERNAL ALARM 3: Display AUX3 ActiveDISPLAY AUX2 SENSORKolpak Walk-In Cooler Error Code DISPLAY AUX2 SENSOR: Display AUX2 Shorted or OpenDISPLAY AUX3 SENSORKolpak Walk-In Cooler Error Code DISPLAY AUX3 SENSOR: Display AUX3 Shorted or OpenDOOR OPEN ALARMKolpak Walk-In Cooler Error Code DOOR OPEN ALARM: Door Input OpenDOOR TEMP HIGHKolpak Walk-In Cooler Error Code DOOR TEMP HIGH: Door Temperature Above LimitDOOR TEMP LOWKolpak Walk-In Cooler Error Code DOOR TEMP LOW: Door Temperature Below LimitDOOR TEMP SENSOR ALARMKolpak Walk-In Cooler Error Code DOOR TEMP SENSOR ALARM: Temp 1 Open or Shorted

All 53 Kolpak walk-in coolers & freezers codes

FAQKolpak questions
What do HAO and LAO mean on a Kolpak system?

They are the high and low temperature alarm set points on the older systems. A loaded box can trip them, so we check the set points and the box before changing anything.

Do you service Kolpak Polar-Pak drop-in systems?

Yes, the PC and PFE models. They mount on top of the walk-in, so we start with the condenser, the controller and the sensors, then check the box and the door.

Can an older Kolpak walk-in with a time clock still be repaired?

Usually. The clock and the heater parts are repairable. If the box is worn past the point of a sensible repair, we tell you before work starts.

Book a visit

Book Kolpak repair in Miami, Los Angeles, Houston, New York and San Diego

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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