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Brand · Pot & pan washers

Douglas Machines Pot and Pan Washer Repair

We repair Douglas Machines lift-door and split-door pot, pan and utensil washers, from older timer machines to LD and SD series with digital controls, in Miami, Los Angeles, Houston, New York and San Diego. Call us with the display code and we plan the visit.

1kind of equipment
2model series listed
14error codes explained
30 daysworkmanship warranty
01What goes wrong

Common Douglas Machines problems we fix

In plain words, the way kitchen and laundry staff describe them when they call.

01

Er01 fill time exceeded

02

Er06 door not closed

03

Er07 pump overload tripped

04

Er05 not enough water in the tank

05

PGM LED flashing on the board

06

Slow fill or low water pressure

07

Dirty level probe

Douglas Washers We Repair

Douglas door-type washers handle sheet pans, pots and utensils in busy kitchens and bakeries. We repair the LD-10, LD-20 and LD-36 lift-door models, the SD-10, SD-20 and SD-36 split-door models, the pan-tracking LD-12-PT, LD-12-CPT and LD-20-PT, and the SD-36-BW. Capacity runs from 10 to 36 sheet pans, with pumps from 5 to 15 horsepower and cycles of 4, 6 or 8 minutes plus a 30 second sanitizing rinse. Booster heat is electric, gas or steam. We also repair the 1536-B, 1536-SPW-9, BW-1000, STW-2000, BDW-1 and UTM-10.

The controls have changed over the years. Timers were used on machines built before 1996, the 1827 PC board arrived in 1999 with a PGM LED that flashes a count, and the 3125 touch pad, later the 5072, shows Er codes. Er01 means the fill took too long, Er05 means too little water, Er06 means the door is not closed, and Er07 means a pump overload tripped.

Probes, Pumps and Daily Care

Float switches and level probes need cleaning daily to prevent unintended heater start-up. When a machine reports low water, a dirty probe is the first thing we check. A machine should not sit idle for more than four hours with water in the tank. We also test pumps, door switches and heat.

Nothing starts until you have the price in writing, and our work carries a 30-day warranty.

→Model series

Douglas Machines lines and model numbers we service

Current and older lines. Find the number on the data plate and open its series for the usual repairs.

FAQDouglas Machines questions
What does Er01 mean on my Douglas pot washer?

Er01 means the machine took longer than allowed to fill. Low incoming water pressure or a drain valve left open are the usual causes. Press Stop to clear it, check the valve and supply, and call us if it returns.

What should I do when my Douglas washer shows Er07?

Er07 means the pump overload device tripped. Turn the machine off and let it rest, then call us. We test the pump motor and the reason it overloaded before the machine goes back to work.

Why does the PGM light flash on my Douglas board?

On the 1827 board, the PGM LED flashes a count, such as one flash for a fill that never reached the level probe. Count the flashes and call us with the number, and we plan the visit.

Book a visit

Book Douglas Machines repair in Miami, Los Angeles, Houston, New York and San Diego

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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