UniMac Washer-Extractor Error Code EI0C: IR Time-Out Exceeded
EI0C means the infrared time-out was exceeded: the washer waited longer than it allows for the tool to finish, then gave up. Re-aim the tool, start again from the beginning, and call us if EI0C comes back.
Low: the infrared session ended early and the washer keeps running batches.
- Code
- EI0C
- Maker
- UniMac
- Equipment
- Industrial laundry
- Applies to
- PHM1263R family pocket hardmount washer-extractor (UWL/UWN/UWU 035-125) front-end control
What does UniMac error code EI0C mean?
EI0C is the stronger relative of the plain infrared time-out on a UniMac UW pocket hardmount washer-extractor. The control has a limit on how long a whole transfer may stay open. When that overall limit is passed, it closes the session and posts EI0C. It points to a link that stalled partway through. The cycles and mechanical systems of the washer are not involved, so batches can still be processed. A tool that moved before the transfer finished, or a tool whose power ran low mid-transfer, are the common reasons. A smudged window over the infrared receiver can slow the exchange until it runs out of time, and a control receiver that stalls on repeat attempts is the last possibility. The manual lists those four. Starting over from the beginning, with a steady tool and fresh power, normally finishes within the allowed time.
Affected models and control systems
This applies to the PHM1263R family of UniMac UW pocket hardmount washer-extractors, models UWL, UWN and UWU 035 to 125, such as the UWL035K12. EI0C is an infrared time-out message on this control.
Code numbers and their meaning can change between control generations. We match the full model and control before acting on a code.
What you may notice
- EI0C on the display after a long transfer
- Tool counting up and then ending the session
- Washer cycles unaffected
- A shorter transfer that succeeds
Possible causes
Listed in UniMac's documentation
- A tool that moved before the transfer finished
- A tool whose power ran low mid-transfer
- A smudged window over the infrared receiver
- A control receiver that stalls on repeat attempts
Other likely causes — what usually sits behind error code EI0C on this control. A technician confirms which one it is before any part is replaced.
- A large settings file that takes longer to send than the control allows
- A tool that pauses to save or process data between blocks
- A cabinet vibration from a running machine nearby that shifts the tool during a long transfer
Safe checks before calling for service
- Re-aim the tool and start the transfer again from the beginning.
- Keep the tool still until the transfer is done.
- Make sure the tool has power.
- A repeat of EI0C means call us, with a note of which tool and file you used.
How a technician diagnoses error code EI0C
- Read the code and ask how long the transfer ran before it ended.
- Check the tool's power and try a smaller transfer.
- Clean the window and test the link at close range with a steady mount for the tool.
- Compare behavior with a second tool.
- Test the receiver only if long and short transfers both stall.
- A stalled link can be caused by the tool software, which only the maker's information can settle.
- Opening the control to test the receiver means working near live boards.
- Loading cycle data in pieces can leave a half-written setting if the session is cut.
Technical reference
- Document
- Washer-Extractor Programming PHM1263R, Part No. F8208801R7, September 2015, Error Codes (p.53-54)
- Maker documentation
- UniMac owner support
- Edition
- Part No. F8208801R7, September 2015
- Models / control
- PHM1263R family pocket hardmount washer-extractor (UWL/UWN/UWU 035-125) front-end control
- Section
- Error Codes, Table 16, printed pp. 52-53 (PDF pp. 54-55)
- Checked
- October 2026
We use the maker's document to read the code and do not reproduce it. Always confirm the complete model and control before applying these steps.
Related UniMac industrial laundry error codes
How does EI0C differ from EI02?
EI02 is a time-out waiting for the next piece of data. EI0C is the overall transfer limit being exceeded.
Should I try a shorter transfer?
Yes, sending fewer options at once is a useful test.
Does it affect production?
No. Batches can still be processed.
Need help with UniMac error code EI0C?
A technician confirms the cause on site and gives you the price in writing before any work starts.