Booking today · Miami, Los Angeles, Houston, New York and San Diego · three-hour arrival windows Independent commercial equipment repair · Every maker on this site Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(844) 393-0816 Schedule a Visit
Model series · Merrychef · High-speed ovens

Merrychef conneX 12, 12e, 16 and 12 Marine Speed Ovens

Current line. 4 model numbers in this series.

01Model numbers

Model numbers in this series

Find yours on the data plate. Letters after the base number usually mark the voltage, finish or door and do not change the repair.

  • ConneX 12
  • ConneX 12e
  • ConneX 16
  • ConneX 12 Marine

Repairs this series usually needs

  1. Overheating from a blocked filter
  2. Magnetron failures
  3. Heater messages
  4. Connection and control messages

The conneX ovens are the newer connected Merrychef speed ovens. The model list shows the conneX 12, the 12e, the 16 and the 12 Marine. They are current ovens from the maker and sit beside the eikon family.

When a conneX shows a message, we find the cause by testing the oven. We begin with the air filter, the vents and the clearance, then the heaters, the magnetron and the control. If the oven shows a message you do not recognize, write it down exactly and tell us when it started.

We repair them at your location and write the price first. A connected oven is still a hot, powered oven, so we leave the covers on until the power is off and the oven has cooled.

About this series

  • Newer connected speed ovens
  • Models include 12, 12e, 16 and 12 Marine
  • Current line from the maker
  • Same cooking idea as the eikon family
FAQMerrychef conneX 12, 12e, 16 and 12 Marine Speed Ovens questions
How do I tell a conneX from an eikon?

The name conneX is printed on the oven, and the model reads conneX followed by 12, 12e, 16 or 12 Marine. The eikon models read e1s to e6.

What is the 12 Marine?

It is the marine version of the conneX 12. Tell us the full model name when you call, because the marine version may differ from the standard one in ways that matter for parts.

Do I need special training to clean a conneX?

Follow the cleaning steps in your manual and use the cleaner the maker names. We can show you the routine during a visit, and we can check the filter and vents at the same time.

Book a visit

Book repair for your Merrychef conneX 12, 12e, 16 and 12 Marine Speed Ovens

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

☎ Call our office ▤ Schedule a Visit