Speed Queen Washer Error Code EI0F: Infra-Red Disabled
EI0F means infra-red is switched off on a Quantum washer's control, or the wake-up and communication did not work, so the control does not answer the external device. Normal cycles can still start. Turn infra-red on at the control, aim the device, and call us if EI0F returns.
Low: a setting or link condition; normal cycles can still start.
- Code
- EI0F
- Maker
- Speed Queen
- Equipment
- Washers
- Applies to
- Quantum frontload (FLW1535C family) electronic control; Quantum topload (TLW13C family) electronic control
What does Speed Queen error code EI0F mean?
The infra-red window on a Quantum washer can be turned on or off as a setting. When the external device tries to start a session, it first wakes the control through the window. If infra-red is switched off, or the wake-up message arrives invalid, the control does not listen through its window, the device gets no answer, and the display shows EI0F. This is a setting and link condition rather than a malfunction in the machine. It does not describe a wash, water or door problem, and normal cycles can still start while the code shows. The manual lists whether infra-red is enabled on the control, the aim of the external device, a wake-up message that arrived invalid, and the condition of the control window. Checking the setting first saves time: if it is off, no amount of re-aiming will help.
Affected models and control systems
Quantum frontload (FLW1535C family) and Quantum topload (TLW13C family) washers; the setting is on the electronic control.
Code numbers and their meaning can change between control generations. We match the full model and control before acting on a code.
What you may notice
- EI0F appears when the device tries to connect
- The device receives no reply at all
- The washer starts and finishes cycles normally
Possible causes
Listed in Speed Queen's documentation
- Whether infra-red is enabled on the control
- Aim of the external device
- A wake-up message that arrived invalid
- Control window condition
Other likely causes — what usually sits behind error code EI0F on this control. A technician confirms which one it is before any part is replaced.
- Infra-red turned off by a previous user to stop customers trying the link
- A power cycle that restored the control to a state with infra-red off
Safe checks before calling for service
- Turn infra-red on at the control by hand, following the owner's manual.
- Point the external device at the control.
- Try the exchange again and watch the display for the code.
- If you cannot find the infra-red option, or EI0F returns after you switch it on, call us to book a visit.
How a technician diagnoses error code EI0F
- Read the code and check whether infra-red is enabled at the control.
- Enable it and repeat the wake-up from the device.
- Check aim, distance and the cleanliness of the window.
- Try a second known-good device to test the wake-up message.
- Inspect the control for damage near the receiver.
- Replace the control only if enabled infra-red still gets no answer.
- Locating and changing the infra-red option is service-menu work for trained staff.
- Testing the receiver means opening a panel with live supply.
- The wake-up exchange needs known-good devices to prove which side fails.
How error code EI0F differs from similar codes
EI0F means no answer because infra-red is off or the wake-up failed. The other EI codes mean the link answered and then something went wrong.
Technical reference
- Document
- Commercial Frontload Washers Troubleshooting FLW1535C, Part No. 803402R2, March 2016, Section 4 Table 3 (pp. 18-20)
- Edition
- Part No. 803402R2, March 2016
- Models / control
- Quantum frontload (FLW1535C family) electronic control; Quantum topload (TLW13C family) electronic control
- Section
- Section 4 Electronic Control Troubleshooting - 8. Error Code Listing, Table 3, printed pp. 18-20 (PDF pp. 20-22)
- Checked
- October 2026
We use the maker's document to read the code and do not reproduce it. Always confirm the complete model and control before applying these steps.
Related Speed Queen washer error codes
Can I switch infra-red on myself?
Yes, the owner's manual shows how at the control. If you cannot find the option, call us.
Will the washer wash with EI0F showing?
Yes, normal cycles can still start.
What if EI0F returns after I turn infra-red on?
That points to the wake-up message or the receiver, and a technician can test it.
Need help with Speed Queen error code EI0F?
A technician confirms the cause on site and gives you the price in writing before any work starts.