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Error code · Speed Queen · Washers

Speed Queen Washer Error Code E bS: Board Shorted

E bS is a board shorted error. On Quantum topload washers the output board is not operating properly, and on CHM1792C washer-extractors the input and output board is reported as shorted. The machine stops, so check the floor for water and call us.

Medium · inspection needed

High: the machine stops and a shorted board can damage other parts.

Code
E bS
Maker
Speed Queen
Equipment
Washers
Applies to
Quantum topload (TLW13C family) electronic control; CHM1792C family washer-extractor (QN models, 20-100 lb) front-end control

What does Speed Queen error code E bS mean?

The output board is the part of the control that switches the machine's valves, the door lock and the drive. The front control checks that board constantly. If the board reports a short, or the circuits on it stop responding the way they should, the control shuts the machine down instead of switching loads onto a damaged board (display text: E bS). The wording differs by model: on the topload, the output board is not operating properly, while on the washer-extractor the input and output board is shorted. The cause may be a short on the board or on a part wired to it, such as a valve coil or lock solenoid. The manual lists a shorted wire or part on a circuit the board runs, a board whose circuits have burned or shorted, moisture that reached the board, and a supply problem that mimics a short. For the CHM1792C, the owner's manual clears it by disconnecting and reconnecting power. A repeat means the short is still present.

Affected models and control systems

Speed Queen Quantum topload washers (TLW13C family) and CHM1792C family washer-extractors (QN models, 20-100 lb) with the front-end control. Other models describe board trouble differently.

Code numbers and their meaning can change between control generations. We match the full model and control before acting on a code.

What you may notice

  • E bS on the display
  • The machine stops and will not start
  • A burnt smell or water around the machine

Possible causes

Listed in Speed Queen's documentation

  • Shorted wire or part on a circuit run by the board
  • Output board with burned or shorted circuits
  • Water or moisture that reached the output board
  • Supply problem at the board that mimics a short

Other likely causes — what usually sits behind error code E bS on this control. A technician confirms which one it is before any part is replaced.

  • A fill valve coil that has shorted and pulled down the board's output
  • A leak from a hose or dispenser dripping onto the board area

Safe checks before calling for service

✓ What an operator can do
  1. For the CHM1792C, disconnect and reconnect power, as the owner's manual says.
  2. Check the floor for water around the machine.
  3. Wait for the lock to release before reaching in.
  4. Keep the cabinet closed; if E bS returns, ask us to schedule service and tell us what the machine was doing.

How a technician diagnoses error code E bS

  1. Read E bS and note the model and when it appears.
  2. Look for water or corrosion at the board and its connectors.
  3. Disconnect each load from the board and test coils and solenoids for shorts.
  4. Check board supply voltage and grounding.
  5. Replace the shorted load first, then the board only if it still fails.
! Leave this to a technician
  • Tracing a short on a board that switches 208-240 V loads can cause shock or damage if done wrongly.
  • Moisture on live electronics must be dried and traced to its source before power returns.
  • Replacing a board without finding the shorted load can destroy the new one.

How error code E bS differs from similar codes

The topload describes the output board as not operating, while the washer-extractor reports the input and output board as shorted.

Technical reference

Document
Commercial Troubleshooting Topload Washers TLW13C, Part No. 203502R4, March 2024, Error Code Listing (pp. 30-32)
Edition
Part No. 203502R4, March 2024
Models / control
Quantum topload (TLW13C family) electronic control; CHM1792C family washer-extractor (QN models, 20-100 lb) front-end control
Section
Section 3 General Troubleshooting - 20. Error Code Listing, printed pp. 30-32 (PDF pp. 32-34)
Checked
October 2026

We use the maker's document to read the code and do not reproduce it. Always confirm the complete model and control before applying these steps.

E bSQuestions about Speed Queen error code E bS
Will a power-down fix E bS?

On the CHM1792C it clears the display, but a real short will bring it back.

Is water the problem?

It can be. Moisture on the board is one of the causes the manual lists.

Can I keep running the machine?

No. A shorted board can damage other parts.

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