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Model series · Hoshizaki · Ice machines

Hoshizaki DCM Cubelet Ice Maker Dispensers

Current and older. 16 model numbers in this series.

01Model numbers

Model numbers in this series

Find yours on the data plate. Letters after the base number usually mark the voltage, finish or door and do not change the repair.

  • DCM-300BAH
  • DCM-300BAH-OS
  • DCM-500BAH
  • DCM-500BAH-OS
  • DCM-500BWH
  • DCM-500BWH-OS
  • DCM-751BAH
  • DCM-751BAH-OS
  • DCM-751BWH
  • DCM-751BWH-OS
  • DCM-752BAH
  • DCM-752BAH-OS
  • DCM-270BAH
  • DCM-270BAH-OS
  • DCM-271BAH
  • DCM-271BAH-OS

Repairs this series usually needs

  1. One-beep low water alarm
  2. High pressure alarms at three and four beeps
  3. Gear motor alarm at eight beeps
  4. Freeze timer at five beeps
  5. Dispenser and water line problems

The DCM line makes soft, chewable cubelet ice and dispenses it from the same cabinet. Models include the DCM-300BAH, DCM-500BAH, DCM-500BWH, DCM-751BAH, DCM-752BAH and the -OS versions with hands-free dispensing.

The beep alarms come at five-second intervals. Low water, high pressure and gear motor alarms are the common ones, and scale in the barrel or on the float switch is behind many of them.

We check the water supply and float switch first, then condenser airflow and the gear motor circuit. Because the dispenser is part of the cabinet, we also look at the chute and sensor if ice stops coming out. If ice has stopped flowing from the chute but the maker is running, tell us, because the dispenser sensor and chute are part of the same visit.

About this series

  • Cubelet (chewable) ice makers with a built-in dispenser
  • Air-cooled or water-cooled; some with hands-free OS dispensing
  • Board lights for power, water in, gear motor, compressor, flush, ice and water
  • N-1 and later boards add an orange ALARM light
FAQHoshizaki DCM Cubelet Ice Maker Dispensers questions
What is cubelet ice?

It is small, soft, chewable ice. A gear motor and auger form it inside a barrel, which is why scale and the gear motor are such common service topics.

What does the orange ALARM light mean?

On N-1 and later boards the orange ALARM light comes on along with the beep pattern. Tell us the light and beep count when you call.

Is the OS version different?

The OS models add hands-free dispensing. The ice maker is the same, but we also check the dispense sensor if ice does not come out.

Book a visit

Book repair for your Hoshizaki DCM Cubelet Ice Maker Dispensers

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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