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Model series · Ultrafryer · Fryers

Ultrafryer UG and UE Series Gas and Electric Fryers

Current line. 5 model numbers in this series.

01Model numbers

Model numbers in this series

Find yours on the data plate. Letters after the base number usually mark the voltage, finish or door and do not change the repair.

  • UG14
  • UG18
  • UG20
  • UE18
  • UE20

Repairs this series usually needs

  1. Burner or element will not heat
  2. PROBE message
  3. Over-temperature alarm
  4. Filter prompt keeps returning

The UG and UE series covers the UltraGold gas fryers (UG14, UG18, UG20) and the electric fryers (UE18, UE20). The letters on the data plate tell you which you have: UG is gas and UE is electric.

On a gas UG we check ignition, the gas valve and the high limit. On an electric UE we look at the contactor and the elements. Both depend on the probe and controller, so those are always part of our visit.

If your fryer has an UltraStat 23, a PROBE message or an alarm tells us where to begin. Tell us the model and any message you saw when you book, and we will bring the right parts. Oil that is still hot has to cool completely before we can start.

About this series

  • UltraGold gas fryers in 14, 18 and 20 inch widths
  • UE electric fryers in 18 and 20 inch widths
  • Gas UG14, UG18 and UG20 beside electric UE18 and UE20
  • Gas and electric versions
FAQUltrafryer UG and UE Series Gas and Electric Fryers questions
What is the difference between UG and UE?

UG is the gas fryer and UE is the electric, and both belong to the UltraGold family. The data plate shows the letters, and we use them to know whether to check ignition or elements.

My UG14 shows an alarm. What should I do?

Turn the fryer off at the control and let the oil cool completely. Do not drain hot oil. Then call us to schedule service so we can test the probe, limit and controller.

Do you service both gas and electric models?

Yes. One visit can cover the controls, the heat source and the filtration, whether the fryer burns gas or heats with electric elements, and you get a written price first.

Book a visit

Book repair for your Ultrafryer UG and UE Series Gas and Electric Fryers

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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