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Error code · Speed Queen · Washers

Speed Queen Washer Error Code EI05: Out-of-Range Infra-Red Data

EI05 means the data sent to a Quantum washer over infra-red was invalid or outside the range the control accepts, so the control refused the whole message. The washer itself is not reporting a problem. Recheck the option values on the external device and send again, and book a technician if EI05 returns with ordinary values.

Medium · inspection needed

Low: a refused settings transfer; the washer keeps running with its old settings.

Code
EI05
Maker
Speed Queen
Equipment
Washers
Applies to
Quantum frontload (FLW1535C family) electronic control; Quantum topload (TLW13C family) electronic control

What does Speed Queen error code EI05 mean?

When someone loads settings into a Quantum washer through the infra-red window, the control does not simply store whatever it receives. It checks each value against the range that option allows. If one programming option arrives set to a value the control cannot use, the control rejects the entire message instead of keeping the good parts, and the display shows EI05. That is why the code can look out of proportion to a small typing slip: one wrong number is enough to turn the whole transfer away. The washer is not reporting a water, door or motor condition, and normal cycles are unaffected; you see EI05 only while a person is loading settings with the external device. The manual points at the programming option values being sent, a damaged or incomplete settings file, and a mismatch between the control model and the model the file was written for.

Affected models and control systems

Quantum frontload (FLW1535C family) and Quantum topload (TLW13C family) washers with the infra-red programming window.

Code numbers and their meaning can change between control generations. We match the full model and control before acting on a code.

What you may notice

  • EI05 appears right after a settings transfer is sent
  • The washer keeps its old settings unchanged
  • Normal wash cycles are not affected

Possible causes

Listed in Speed Queen's documentation

  • Programming option values being sent
  • A damaged or incomplete settings file
  • Control model compared with the file's target

Other likely causes — what usually sits behind error code EI05 on this control. A technician confirms which one it is before any part is replaced.

  • A price or time option typed one digit beyond what the control allows
  • A settings file copied from a different washer series in the same laundry

Safe checks before calling for service

✓ What an operator can do
  1. Recheck each programming option value on the external device before sending.
  2. Change one option at a time so you can see which number the control rejects.
  3. Send the settings again with the device pointed at the control.
  4. If EI05 comes back even with ordinary values, use the online form to book a technician and list the options you were changing.

How a technician diagnoses error code EI05

  1. Read the code and ask which options were being changed.
  2. Compare each value against the range allowed for this control.
  3. Send the options one at a time to isolate the rejected value.
  4. Check the settings file for damage and confirm it targets this control model.
  5. Try a known-good file from the same series.
  6. Replace the control only after known-good files are still refused.
! Leave this to a technician
  • Setting programming options correctly depends on the machine's own data and the allowed range for each option.
  • A wrong value that does get stored can change coin, time or cycle behavior for every customer.
  • Testing the control itself means opening a panel with live supply behind it.

How error code EI05 differs from similar codes

EI05 refuses a value that is out of range. EI03 refuses a command that does not fit the machine type, and EI09 rejects a message whose check number is wrong.

Technical reference

Document
Commercial Frontload Washers Troubleshooting FLW1535C, Part No. 803402R2, March 2016, Section 4 Table 3 (pp. 18-20)
Edition
Part No. 803402R2, March 2016
Models / control
Quantum frontload (FLW1535C family) electronic control; Quantum topload (TLW13C family) electronic control
Section
Section 4 Electronic Control Troubleshooting - 8. Error Code Listing, Table 3, printed pp. 18-20 (PDF pp. 20-22)
Checked
October 2026

We use the maker's document to read the code and do not reproduce it. Always confirm the complete model and control before applying these steps.

EI05Questions about Speed Queen error code EI05
Does EI05 mean my settings were changed?

No. The control refused the whole message, so the old settings stay in place.

Is EI05 a sign of a failing control?

Usually not. A bad option value or the wrong file is far more likely than a damaged control.

Can I keep washing while EI05 shows?

Yes. The code concerns only the programming exchange.

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Need help with Speed Queen error code EI05?

A technician confirms the cause on site and gives you the price in writing before any work starts.

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