Booking today · Miami, Los Angeles, Houston, New York and San Diego · three-hour arrival windows Independent commercial equipment repair · Every maker on this site Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(844) 393-0816 Schedule a Visit
Brand · Industrial laundry

Electrolux Professional Washer-Extractor Repair

We repair Electrolux Professional W4 series washer-extractors with Compass Control for hotels, gyms, care homes and on-premise laundries in Miami, Los Angeles, Houston, New York and San Diego. Hardmount and softmount models are part of our regular work, and we plan parts from your model number.

1kind of equipment
1model series listed
59error codes explained
30 daysworkmanship warranty
01What goes wrong

Common Electrolux Professional problems we fix

In plain words, the way kitchen and laundry staff describe them when they call.

01

Compass error 01, fill time exceeded

02

Door open or lock error

03

Water left in the machine

04

Overfilled drum, level hose blocked

05

No heating error on the display

06

Motor control communication error

W4 Series Models We Repair

The Electrolux Professional machines on our schedule are W4 series, in hardmount versions such as the W465H, W475H, W4105H, W4130H, W4180H, W4240H and W4300H, and softmount versions such as the W475S, W475N, W4330S and W4330N. They use Compass Control with a CPU board, I/O boards and a motor control unit.

Compass Control shows numbered codes from 01 through 10 for fill, door, water level and heating problems. A fill time that runs too long points us to the inlet valves, screens and hoses, which scale up in hard water. Door codes lead us to the lock and its switch. A clogged level hose gives false readings, so we check it before the pressure switch.

Motor Control and Drive Errors

Codes 13 and 20 relate to motor control communication and interlock, and codes 31 to 60 relate to the motor control unit and drive. For those we check the cables, the connectors, the power supply to the drive and the motor. Heat in a laundry room is hard on drive electronics, so we also look at ventilation around the machine.

Parts are confirmed from the model number before we visit. Our quote is in writing, the work has a 30-day workmanship warranty, and we say plainly when an older machine is not worth the repair.

→Error codes

Electrolux Professional codes and alarms

What the display or the blinking light means, what is safe to check, and when to stop and call us.

Error code 84, NO GAS FLAME DETEC.Electrolux Gas Washer-Dryer Error Code 84: No Gas Flame DetectedError code 01, NO WATERElectrolux Washer Extractor Error Code 01: No WaterError code 02, DOOR OPENElectrolux Washer Extractor Error Code 02: Door OpenError code 03, DOOR LOCK FAILElectrolux Washer Extractor Error Code 03: Door Lock FailError code 04, NTC LOW TEMPElectrolux Washer Extractor Error Code 04: NTC Low TempError code 05, NTC HIGH TEMPElectrolux Washer Extractor Error Code 05: NTC High TempError code 06, WATER IN MACHINEElectrolux Washer Extractor Error Code 06: Water in MachineError code 07, OVERFILLEDElectrolux Washer Extractor Error Code 07: OverfilledError code 08, NO HEATINGElectrolux Washer Extractor Error Code 08: No HeatingError code 09, DRUM OVERFILLED (coin operated only)Electrolux Washer Extractor Error Code 09: Drum OverfilledError code 09, KLIXONElectrolux Washer Extractor Error Code 09: KlixonError code 10, DRUM NOT DRAINEDElectrolux Washer Extractor Error Code 10: Drum Not DrainedERROR 011 / UNB. ON AT PROG. STARTElectrolux Washer Extractor Error Code 11: Unbalance Breaker On at StartError code 12Electrolux Washer Extractor Error Code 12: Program FailureError code 13, NO MOTOR COMM.Electrolux Washer Extractor Error Code 13: No Motor Comm.Error code 14Electrolux Washer Extractor Error Code 14: Level AdjustError code 15, EMERGENCY STOPElectrolux Washer Extractor Error Code 15: Emergency StopError code 16, TIMEOUT HEATINGElectrolux Washer Extractor Error Code 16: Timeout HeatingError code 17, DOOR LOCKElectrolux Washer Extractor Error Code 17: Door LockError code 18, START NOT ALLOWEDElectrolux Washer Extractor Error Code 18: Start Not AllowedError code 19, MASTER COMM.Electrolux Washer Extractor Error Code 19: Master Comm.Error code 20, I/O MCU INTERLOCKElectrolux Washer Extractor Error Code 20: I/O MCU InterlockError code 21Electrolux Washer Extractor Error Code 21: I/O CommunicationError code 22Electrolux Washer Extractor Error Code 22: Oil

All 59 Electrolux Professional industrial laundry codes

→Model series

Electrolux Professional lines and model numbers we service

Current and older lines. Find the number on the data plate and open its series for the usual repairs.

FAQElectrolux Professional questions
What does the Compass Control display show when something is wrong?

It shows a numbered code. Codes 01 through 10 are fill, door, level and heating problems, and higher numbers relate to the motor control. Give us the number and the model and we plan parts.

Do you repair both hardmount and softmount W4 models?

Yes. We repair H hardmount and S, N softmount models from the W465H to the W4330N. Tell us the model number from the data plate and we confirm what we need.

Why does my washer say motor control communication error?

The control board cannot communicate with the motor control. A loose connector or cable is our first check, then the power to the drive and the drive itself.

Book a visit

Book Electrolux Professional repair in Miami, Los Angeles, Houston, New York and San Diego

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

☎ Call our office ▤ Schedule a Visit