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Brand · Combi ovens

Convotherm Combi Oven Repair

Our technicians repair Convotherm combi ovens in Miami, Los Angeles, Houston, New York and San Diego, including the current Convotherm 4 and the older OES, OEB, OGS and OGB models. Call us or use the online form, and we will confirm a three-hour arrival window.

1kind of equipment
3model series listed
39error codes explained
30 daysworkmanship warranty
01What goes wrong

Common Convotherm problems we fix

In plain words, the way kitchen and laundry staff describe them when they call.

01

Low water message on the display

02

Electrical compartment too hot message

03

Gas oven reports no gas

04

Water filter message keeps returning

05

Cleaner or rinse aid message appears

06

Steam generator pump problem

Two Generations of Convotherm

Convotherm combi ovens come to us in two generations. The Convotherm 4 line, with easyTouch or easyDial controls, covers table-top sizes 6.10, 6.20, 10.10 and 10.20 and floor-standing sizes 12.20, 20.10 and 20.20. The older OES, OEB, OGS and OGB ovens are still in service in many kitchens, and we repair them too. The letters tell you how the oven works: E or G for electric or gas, then S for a spray system or B for a boiler.

Common Calls and What We Check

A low water message sends us to the water valve, the inlet filter and supply pressure before anything else. An electrical compartment that runs too hot usually means the fan screen or air intake is clogged with lint and grease, common in kitchens where the oven runs all day. On gas models a no-gas message starts with the gas shut-off valve. If you smell gas, everyone goes outside and the gas utility gets the call.

Cleaner and rinse aid messages mean a canister is empty or the dispenser is not drawing. Boiler and steam generator ovens collect scale from hard water, and a water filter message that keeps coming back tells us the treatment cartridge is due. Descaling is part of keeping a boiler oven healthy, and we go over the water hardness setting with you.

Older Ovens

If your oven has a nameplate with the year of manufacture, have it handy when you call. On an older OES or OGB we tell you honestly whether the repair is worth the money. You see the price in writing before work starts, and the repair carries a 30-day workmanship warranty.

→Error codes

Convotherm codes and alarms

What the display or the blinking light means, what is safe to check, and when to stop and call us.

Error code shown with an acoustic signal; confirm it and start an available cooking or cleaning profile (emergency mode)Convotherm Combi Oven Emergency Mode: Limited Cooking After an ErrorE01.0 / E01.1Convotherm Combi Oven Error Code E01.0 / E01.1: Low WaterE01.xConvotherm Combi Oven Error Code E01.x: Not Enough WaterE02Convotherm Combi Oven Error Code E02: Electrical Compartment Too HotE02.0Convotherm Combi Oven Error Code E02.0: Wiring Compartment Too HotE03.0Convotherm Combi Oven Error Code E03.0: Fan Motor ProtectionE04.0Convotherm Combi Oven Error Code E04.0: Secondary FanE05Convotherm Combi Oven Error Code E05: No Gas SupplyE05.xConvotherm Combi Oven Error Code E05.x: No GasE10Convotherm Combi Oven Error Code E10: Water Filter CartridgeE11.0Convotherm Combi Oven Error Code E11.0: Oven Sensor Reads Too HighE12.1 / E12.2 / E12.3 / E12.4Convotherm Combi Oven Error Code E12.1-E12.4: Core Probe Reads HighE13.0Convotherm Combi Oven Error Code E13.0: Steam Generator Sensor HighE14.0Convotherm Combi Oven Error Code E14.0: Bypass Sensor HighE15.0Convotherm Combi Oven Error Code E15.0: Condenser Sensor HighE21.0Convotherm Combi Oven Error Code E21.0: Oven Sensor Open CircuitE21.1Convotherm Combi Oven Error Code E21.1: Oven Sensor Ground FaultE22.1 / E22.2 / E22.3 / E22.4Convotherm Combi Oven Error Code E22.1-E22.4: Core Sensor OpenE23.0Convotherm Combi Oven Error Code E23.0: Steam Sensor Open CircuitE23.1Convotherm Combi Oven Error Code E23.1: Steam Sensor Ground FaultE24.0Convotherm Combi Oven Error Code E24.0: Bypass Sensor DisconnectedE24.1Convotherm Combi Oven Error Code E24.1: Bypass Sensor Ground FaultE25.0Convotherm Combi Oven Error Code E25.0: Condenser Sensor OpenE25.1Convotherm Combi Oven Error Code E25.1: Condenser Sensor Ground Fault

All 39 Convotherm combi ovens codes

FAQConvotherm questions
What do the letters in a Convotherm model name mean?

On the older ovens, E is electric and G is gas, and S is a spray steam system while B is a boiler. The Convotherm 4 uses the same idea, so the nameplate tells us which parts your oven needs.

Why does my Convotherm say the electrical compartment is too hot?

Most often the fan screen or air intake is clogged with lint and grease. Switch the oven off and let it cool, then call us. We check the airflow and the cooling fan before the oven goes back to work.

Do you service gas Convotherm ovens?

Yes, including older gas models. A no-gas message starts with the shut-off valve. If you smell gas, get out first and phone the gas utility from outside before you call us.

Book a visit

Book Convotherm repair in Miami, Los Angeles, Houston, New York and San Diego

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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