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Wascomat · Washers

Wascomat Commercial Washer Repair

We repair Wascomat W4 washer-extractors with Compass Control for hotels, gyms, care homes and laundries in Miami, Los Angeles, Houston, New York and San Diego. Read us the numbered error on the display and we plan the parts before we visit.

WashersWascomat
1model series listed
59error codes explained
30 daysworkmanship warranty
01What goes wrong

Common Wascomat washers problems

In plain words, the way kitchen and laundry staff describe them when they call.

01

Error 01, fill time exceeded

02

Error 02 or 03, door problem

03

Error 10, drum not drained

04

Error 08, no heating

05

Error 13, motor control communication

06

Motor error between 31 and 45

The W4 line has hardmount H models and softmount S, M and N models, and every one uses Compass Control. The control is made up of a CPU board, I/O boards and a motor control unit, and the display shows a two-digit error. That number takes us to the right circuit before the machine is opened.

No water, or fill time exceeded, sends us to the inlet valves and strainers. Water standing in the machine, or a drum that will not drain, leads us to the drain valve and hoses. If the drum overfills, the level hose is the first stop, because a blockage there fools the control.

On a machine with electric heat, no heating sends us to the heating elements, the contactor and the temperature sensor. Motor control errors from 31 to 45 lead us to the drive and the motor.

The W4 is a legacy platform in many laundries, and we tell you honestly when a part is due for replacement and when the machine has more life in it. The price is written down first, and our work carries a 30-day warranty.

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Wascomat

Everything we repair from this maker.

Wascomat brand page
02Error codes

Wascomat washers codes

Look the code up before you reset anything or open a panel.

All 59 codes

Error code 01, NO WATERWascomat Washer Error Code 01: No WaterError code 02, DOOR OPENWascomat Washer Error Code 02: Door OpenError code 03, DOOR LOCK FAILWascomat Washer Error Code 03: Door Lock FailError code 04, NTC LOW TEMPWascomat Washer Error Code 04: NTC Low TempError code 05, NTC HIGH TEMPWascomat Washer Error Code 05: NTC High TempError code 06, WATER IN MACHINEWascomat Washer Error Code 06: Water in MachineError code 07, OVERFILLEDWascomat Washer Error Code 07: OverfilledError code 08, NO HEATINGWascomat Washer Error Code 08: No HeatingError code 09, DRUM OVERFILLED (coin operated only)Wascomat Washer Error Code 09: Drum OverfilledError code 09, KLIXONWascomat Washer Error Code 09: KlixonError code 10, DRUM NOT DRAINEDWascomat Washer Error Code 10: Drum Not DrainedERROR 011 / UNB. ON AT PROG. STARTWascomat Washer Error Code 11: Imbalance Breaker On at StartError code 12, PROGRAMME FAILUREWascomat Washer Error Code 12: Programme FailureError code 13, NO MOTOR COMM.Wascomat Washer Error Code 13: No Motor Comm.Error code 14, LEVEL ADJUSTWascomat Washer Error Code 14: Level AdjustError code 15, EMERGENCY STOPWascomat Washer Error Code 15: Emergency StopError code 16, TIMEOUT HEATINGWascomat Washer Error Code 16: Timeout HeatingError code 17, DOOR LOCKWascomat Washer Error Code 17: Door LockError code 18, START NOT ALLOWEDWascomat Washer Error Code 18: Start Not AllowedError code 19, MASTER COMM.Wascomat Washer Error Code 19: Master Comm.Error code 20, I/O MCU INTERLOCKWascomat Washer Error Code 20: I/O MCU InterlockError code 21, I/O COMMUNICATIONWascomat Washer Error Code 21: I/O CommunicationError code 22, OILWascomat Washer Error Code 22: OilError code 23, NO I/O ADDRESSEDWascomat Washer Error Code 23: No I/O AddressedError code 24, CHECKSUM FROM DLCUWascomat Washer Error Code 24: Checksum from DLCUError code 27, LEVEL OFFSETWascomat Washer Error Code 27: Level OffsetError code 28, CPU/DLCU LOW LEVELSWascomat Washer Error Code 28: CPU/DLCU Low LevelsERROR 029 / DRYER COMM. ERRORWascomat Washer Error Code 29: Dryer Comm. ErrorError code 31, HEAT SINK TOO HOTWascomat Washer Error Code 31: Heat Sink Too HotError code 32, MOTOR TOO HOTWascomat Washer Error Code 32: Motor Too Hot
03Model series

Wascomat washers lines we service

Current and older lines with their model numbers.

FAQWascomat washers questions
Why does Wascomat error 10 appear?

Error 10 means the drum did not drain. Check that the drain hose is not kinked and the drain line is open. If it repeats, we check the drain valve and its wiring.

What causes no heating on a W4 washer?

The heating elements, contactors or temperature sensor may be failing, or a safety device may have tripped. We test each and tell you which part is needed.

Can you repair motor control errors?

Yes. Errors from 31 to 45 relate to the motor control unit and the drive. We test the wiring, the drive and the motor before we recommend parts.

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Book Wascomat washers repair

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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