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Brand · Washers · Coin & card laundry

Wascomat Washer-Extractor and Coin Laundry Repair

We repair Wascomat W4 series washer-extractors with the Compass Control for coin laundries and on-premise laundries in Miami, Los Angeles, Houston, New York and San Diego. Hardmount and softmount models from small to very large are part of our regular work.

2kinds of equipment
2model series listed
66error codes explained
30 daysworkmanship warranty
01What we repair

Wascomat equipment we work on

Pick yours: each page lists the problems, codes and model series for that kind of Wascomat equipment.

02What goes wrong

Common Wascomat problems we fix

In plain words, the way kitchen and laundry staff describe them when they call.

01

Error 01, no water or fill too slow

02

Door open or door lock error

03

Drum not drained, water in machine

04

Overfilled drum or blocked level hose

05

Washer does not heat

06

Motor control communication error

The Wascomat W4 Series

Our Wascomat work is on the W4 series with Compass Control: hardmount H models such as the W465H, W475H, W4105H and W4300H, and softmount S, M and N models up to the W4330. The range runs from about 6.5 pounds to 330 pounds. We work on both the older and newer versions of the control.

Compass Control reports each problem as a numbered error. Code 01 means the fill took too long, 02 and 03 relate to the door, 06 and 10 relate to water in the machine and a drum that has not drained, 07 is an overfilled drum or a blocked level hose, and 08 is no heating. Codes 13 and 31 to 45 relate to motor control and the drive.

Scale, Heat and Where We Look First

Hard water, common in Houston, Los Angeles and San Diego, scales the fill valves and the level hose, and warm laundry rooms are tough on boards and drives. For a fill error we check the valves and screens. A blocked or kinked level hose gives false level readings, so we check it before the pressure switch. Coin machines also have a mechanical level control that we check.

Older W4 machines are heavy and well built, and we tell you plainly when a repair makes sense. You see a written price first, and a 30-day workmanship warranty covers each repair.

→Error codes

Wascomat codes and alarms

What the display or the blinking light means, what is safe to check, and when to stop and call us.

Error code 01, NO WATERWascomat Washer Error Code 01: No WaterError code 02, DOOR OPENWascomat Washer Error Code 02: Door OpenError code 03, DOOR LOCK FAILWascomat Washer Error Code 03: Door Lock FailError code 04, NTC LOW TEMPWascomat Washer Error Code 04: NTC Low TempError code 05, NTC HIGH TEMPWascomat Washer Error Code 05: NTC High TempError code 06, WATER IN MACHINEWascomat Washer Error Code 06: Water in MachineError code 07, OVERFILLEDWascomat Washer Error Code 07: OverfilledError code 08, NO HEATINGWascomat Washer Error Code 08: No HeatingError code 09, DRUM OVERFILLED (coin operated only)Wascomat Washer Error Code 09: Drum OverfilledError code 09, KLIXONWascomat Washer Error Code 09: KlixonError code 10, DRUM NOT DRAINEDWascomat Washer Error Code 10: Drum Not DrainedERROR 011 / UNB. ON AT PROG. STARTWascomat Washer Error Code 11: Imbalance Breaker On at StartError code 12, PROGRAMME FAILUREWascomat Washer Error Code 12: Programme FailureError code 13, NO MOTOR COMM.Wascomat Washer Error Code 13: No Motor Comm.Error code 14, LEVEL ADJUSTWascomat Washer Error Code 14: Level AdjustError code 15, EMERGENCY STOPWascomat Washer Error Code 15: Emergency StopError code 16, TIMEOUT HEATINGWascomat Washer Error Code 16: Timeout HeatingError code 17, DOOR LOCKWascomat Washer Error Code 17: Door LockError code 18, START NOT ALLOWEDWascomat Washer Error Code 18: Start Not AllowedError code 19, MASTER COMM.Wascomat Washer Error Code 19: Master Comm.Error code 20, I/O MCU INTERLOCKWascomat Washer Error Code 20: I/O MCU InterlockError code 21, I/O COMMUNICATIONWascomat Washer Error Code 21: I/O CommunicationError code 22, OILWascomat Washer Error Code 22: OilError code 23, NO I/O ADDRESSEDWascomat Washer Error Code 23: No I/O Addressed

All 59 Wascomat washers codes

→Model series

Wascomat lines and model numbers we service

Current and older lines. Find the number on the data plate and open its series for the usual repairs.

FAQWascomat questions
What does error 01 mean on a Wascomat washer?

The machine did not reach its water level in time. We check the supply valves, the inlet screens and the level hose. Start by confirming that the water supply taps behind the machine are fully open.

Do you repair large Wascomat washer-extractors?

Yes. We service W4 models from the smallest to the 330 pound class, hardmount and softmount, and we confirm parts from the model number on the data plate.

What does a door error mean on this washer?

The control sees the door open or the door lock not engaging. Close the door firmly and try again. If it repeats, we test the lock, the switch and the wiring.

Book a visit

Book Wascomat repair in Miami, Los Angeles, Houston, New York and San Diego

Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.

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