Commercial Ice Machine Repair in Miami, Los Angeles, Houston, New York and San Diego
Ice machines run under constant demand, and hard water and heat wear them down. We repair cube, nugget and flake machines, check water flow and scale, and quote in writing before we start.
Which ice machines do you have?
Pick the maker on the data plate: each page lists its problems, codes and model series. Not on the list? Call us; we repair other makers too.
Common ice machines problems we fix
In plain words, the way kitchen and laundry staff describe them when they call.
Ice small, cloudy or hollow
Machine stops making ice
Water overflowing from the bin
Ice fusing into clumps
Machine freezes up and shuts off
Slime or an off taste in the ice
Machines that make the ice
This category includes undercounter, modular and countertop ice machines with air-cooled, water-cooled or remote condensers, along with the bins and dispensers beneath them. They supply restaurants, bars, hotels, clinics, convenience stores and senior living kitchens.
Scale is the biggest long-term enemy. It coats the evaporator, narrows water lines and fouls float valves and sensors, and it builds fastest where the water is hard. Heat is the second enemy: an air-cooled machine in a warm back room with a dusty condenser makes less ice and works harder, and salt air near the coast adds corrosion.
What we look at first
We check the water supply and filter, the inlet valve, the pump and distributor, the evaporator surface, the condenser and fan, the bin and the sensors. Scale and sanitation come before parts, because a machine that needs cleaning can look like a failing one.
On older machines we lay out the choice honestly. Pumps, valves, sensors and fans are routine repairs, but a corroded evaporator may point to replacement. Please do not use cleaning chemicals your manual does not allow, and do not chip at the evaporator. Have the model label ready when you call.
Ice machines codes by maker
The same characters mean different things on different makers and controls, so pick yours first.
Ice machines lines we service
Current and older lines, with the model numbers in each.
DCM-300BAHDCM-300BAH-OSDCM-500BAHDCM-500BAH-OSDCM-500BWHDCM-500BWH-OSDCM-751BAHDCM-751BAH-OS+8 more→Hoshizaki F-Series Flaker and Cubelet Ice MachinesCurrent and olderF-801MAHF-801MAH-CF-801MWHF-801MWH-CF-1501MAJF-1501MAJ-CF-1501MWJF-1501MWJ-C+9 more→Hoshizaki KM H-Model Stackable Crescent CubersOlder lineKM-1301SAHKM-1301SAH3KM-1301SWHKM-1301SWH3KM-1301SRHKM-1301SRH3KM-1400SWH-MKM-1400SWH3-M+20 more→Hoshizaki KM J-Model Stackable Crescent CubersCurrent and olderKM-1301SAJKM-1301SAJ3KM-1301SWJKM-1301SWJ3KM-1301SRJKM-1301SRJ3KM-1601SAJKM-1601SAJ3+14 more→Hoshizaki KM-255B Undercounter Ice MachinesOlder lineKM-255BAHKM-255BWH→Hoshizaki KMD and KML Modular CubersCurrent and olderKMD-460MAHKMD-460MWHKMD-530MAHKMD-530MWHKMD-530MRHKML-250MAHKML-250MWHKML-351MAH+6 more→Hoshizaki KMS Serenity Modular Ice MachinesCurrent lineKMS-822MLJKMS-2000MLHKMS-2000MLJKMS-2000MLJ3→Hoshizaki Older KM Modular and Undercounter CubersOlder lineKM-230BKM-300BKM-320MAHKM-320MWHKM-320MRHKM-515MAHKM-515MWHKM-515MRH+14 more→ID0302AIY0304AID0322AIY0324AID0452AIY0454AIR0500AID0502A+86 more→Manitowoc Indigo NXT Touch-Display Ice MachinesCurrent lineIDF0300AIYF0300AIDF0300WIYF0300WIDT0420AIYT0420AIDT0420WIYT0420W+71 more→Manitowoc Indigo R290 Ice MachinesOlder lineI0320AI0500A→Manitowoc Q-Model QuietQube Ice MachinesOlder lineQR0670CQD0672CQY0674CQR0870CQD0872CQY0874CQR1070CQD1072C+17 more→Manitowoc S-Model Ice MachinesCurrent and olderSD0302ASY0304ASD0322ASY0324ASR0420ASD0422ASY0424ASD0452A+76 more→Manitowoc UD, UY and UR Undercounter Ice MachinesCurrent and olderUD0140AUD0140AEUD0140WUD0140WEUY0140AUY0140AEUY0140WUY0140WE+17 more→CME250CME256CME306CME456CME456RCME500CME500RCME506+29 more→Scotsman CU Undercounter, HID Dispenser and Older Ice MachinesCurrent and olderCU0415CU0515CU0715CU0920CU50CU3030CU0415XCU0715X+28 more→Scotsman Prodigy and Prodigy Plus Modular CubersCurrent and olderC0322C0522C0722C0330C0530C0630C0830C1030+7 more→Scotsman Prodigy Eclipse EH Remote Low-Side CubersCurrent and olderEH130EH222EH330EH430ECC1200ECC1410ECC1800→Scotsman Prodigy ELITE Modular Ice MachinesCurrent lineMC222LMC0322MC0522MC0722MC0330MC0530MC0630MC0830+16 more→Scotsman Prodigy Plus Flake and Nugget Ice MachinesCurrent lineFS0522FS0822FS1222FS1522NH0422NS0422NH0622NS0622+16 more→HCC1010AHCC1010WHCC1410AHCC1410WHMC1010AHMC1010WHMC1410AHMC1410W+16 more→Follett Horizon Elite 1412, 1810 and 2110 Remote Ice MachinesCurrent lineHCF1412RHCF1412KHC_1810RHC_1810NHC_2110RHC_2110NHM_1810RHM_1810N+2 more→Follett Horizon Elite 710 Chewblet Ice MachinesCurrent lineHCD710AHMD710AHCE710AHME710A→Follett Original Horizon 700, 1000, 1400 and 1650 Ice MachinesOlder lineHCC700AHCC700WHCD700AHCD700WHCD700RHCD700NHMD700RHMD700N+28 more→Follett Symphony Plus and Maestro Plus Ice MachinesCurrent and older12CI425AEP425AD414ASE414AS→GB457GB657GB1257GB1258GT357GT557→Kold-Draft 60 Series Ice Cube MakersCurrent lineGT361AHKGT361ACGT361LCGT361LHKGT364AHKGT364ACGT364LCGT364LHK+35 more→Kold-Draft Older 30, 40 and 50 Series Ice MakersOlder lineGT331GT334GT341GT344GT351GT354GT551GT554+19 more→Kold-Draft Older GB Ice MakersOlder lineGB337GB347GB440GB561AKGB1064LGB657GB250→Why is my ice machine making cloudy or weak ice?
Cloudy, soft or misshapen ice often points to the water supply, scale, a dirty distributor or a low-flow filter. Heat around the condenser can do it too. We check water and airflow before drawing any conclusion about the refrigeration.
How often should an ice machine be cleaned?
Follow your manual and your local health rules. Hard water builds scale faster than most owners expect, especially in Los Angeles, San Diego and Houston, so many keep a regular cleaning and descaling visit on the calendar. We can set one up.
Can you repair an older machine?
In many cases, yes. Read the model and serial number off the label and tell us what the machine is doing. We give a written price after diagnosis, and we say so if replacement is the better choice.
More refrigeration & ice we repair
Commercial Refrigerator8 makers · 59 series · 106 codes→
Commercial Freezer6 makers · 18 series · 4 codes→
Walk-In Cooler & Freezer6 makers · 17 series · 139 codes→
Refrigerated Prep Table6 makers · 21 series · 32 codes→
Display Refrigerator5 makers · 16 series · 16 codes→
Bar Refrigerator6 makers · 17 series · 29 codes→Book Commercial Ice Machine Repair in Miami, Los Angeles, Houston, New York and San Diego
Tell us the maker, the model number from the data plate and what the unit is doing. We confirm a three-hour arrival window and give you a written price before any work starts.